Mass effect andromeda connection error. Mass Effect: Andromeda is not installed
BioWare's development team has worked hard to eliminate all bugs in their product Mass effect however, alas, not everything remained perfect. Unfortunately, the optimized version also throws a lot of errors, no matter how hard the developers try.
In the event that you have bugs during the game, Mass Effect crashes or does not start, our guide will tell you what to do in most of the known cases.
Almost all the errors that users have have been discovered long ago - everything has been done so that everyone can fix them on their own. Also, manufacturers periodically release patches in which they fix this or that common error. Consider also what you need to be confident user PC to fix errors with your own hands. Otherwise, if you have a poor idea of what you are doing, it is better to invite a person who will understand at least something in setting up a PC.
There are a lot of bugs in Mass Effect: Andromeda
Mass Effect won't launch or install
Mass Effect Error Number One: Direct X Install Critical Error Fix
This error occurs in some parts of the game series, for example, in the third. In the event that you install Mass Effect using Origin, you run the risk of being unable to install DirectX. As a result, a message will be displayed stating that a Direct X Internal Critical Error has occurred. In order to solve it, you should go to drive C, then to Program Files (x86). There, select the Origin Games folder, then in Mass Effect 3 - __Installer. In this folder, select directx, there find redist, in which you should delete: DSETUP.dll, dsetup32.dll, DXSETUP.exe. The error is then removed.
The second error also occurs when playing the third part of Mass Effect
Its name is VC ++ Runtime Distributable Package Not Installed Error. To resolve it, you must first download the latest version of Microsoft C ++, for this use the installation directory in Mass Effect 3. You can go to the official Microsoft website, and there already download Microsoft C ++ 2010 x64.
You can uninstall Microsoft Visual C ++ 2010 on your PC, as well as any other Microsoft programs you may have. After that, enter the C drive, find the Program Files (x86) folder. There, select the Origin Games folder, then in Mass Effect 3 -__ Installer. After that go to vc path, after vc2008sp1 and to redist. Delete vcredist there. After that, on the C drive, in the same folder where you are, drop the Microsoft C ++ pack. After that, the problem with Mass Effect not starting shouldn't occur.
One of frequent problems is that in Mass Effect a setup window appears, in which the setup lasts indefinitely. To solve this problem, you should go to regeditor, then follow the path: HKEY_LOCAL_MACHINE, then SOFTWARE, Wow 6432Node, EA Games and finally Mass Effect. Open this folder and go to GDFBinary. There, add Install Dir to the value. After that, copy this text and add it to the path C: \ Program Files \ Origin Games \ Mass Effect (the installation path may differ). As a result, you will get the following: ab (Default) REG_SZ (not installed); ab GDFBinary REG_SZ C: \ Program Files \ Origin Games \ Mass Effect \ GDFBinary_en_US.dll; ab Install Dir REG_SZ C: \ Program Files \ Origin Games \ Mass Effect. Finally, restart your computer.
If Mass Effect does not start and the error Mass Effect 3: Failed to Initialize The Physics System pops up, this means that there are problems with physics in the game. Fam should clean up the physics drivers and then update them. If everything reappears, then you should copy PhysXCore.dll and paste into \ Mass Effect 3 \ Binaries \ Win32 \.
If Mass Effect lags, there is a way to check its performance. In the event that it is low, you need to increase it - this often happens when using a laptop for games. You should open the nvidia control panel, then go to "3d settings" and then "manage 3d settings". After that, go to the program settings, find the mass effect, and then change it to high performance nvidia processor.
If during the loading of Mass Effect it is interrupted, the error AWC.Dll Exe Loader is displayed, then you should contact the Bioware moderator. This error often appears in the second and third parts of the game.
Mass Effect crashes
Sometimes the game can crash to the desktop. It is clear that you want to eliminate this error, which interferes with the normal passage. To do this, you need to go to the toolbar, where you click on quality, and then select Performance.
If, among other things, you also have a low frame rate and the picture freezes, then you should pay attention to the video card driver. After all, Mass Effect often slows down precisely because you need to update the driver. In order to do this, you need to enter the Nvidia settings, then enter the 3D management, select Program Settings, and then go to the "Add" line. In parallel, enter the game folder, and then along the path "Mass Effect \ Binaries \ Win32" and select "MassEffect.exe". Then select the "preferred graphics processor for this computer" column and then apply the "high performance NVIDIA processor"
Then reboot
If the Origin mode in Mass Effect does not start, then you need to check if the Internet is working. You can also turn off your antivirus software.
If Mass Effect crashes during startup, turn off Origin. If a Black Screen occurs during the process, you can lower the resolution level, update the driver, activate the compatibility mode with the software, or use the launch via exe-file or config.exe.
If Mass Effect won't load, you can also try using the Task Manager to select MassEffect and then select Set Affinity. Then change the kernels to two.
It also happens when Mass Effect crashes and loads very slowly, then you need to remove the marker from the Enable Origin In-game item in the settings in the game.
All errors in the game can be fixed by yourself Other errors
- Sometimes there is a little problem with the fact that your hero seems to get stuck. To do this, you should restart the game by entering the next time through the previously saved option.
- If your Mass Effect multiplayer game does not have voice chat, you should double-check the microphone connection using the Tab button or reinstall the toy on your PC. Also, if your microphone icon is blinking in red, then you should update the driver. Also, as an option, you can reboot the PC.
- But if the use of hot keys does not work in multiplayer mode, then you should re-enter the Mass effect, and then select another hero in the lobby.
- But if Mass Effect lags and there are problems using the chat, then you should restart your PC.
- During the game, errors in textures may occur. Then you should update your driver.
- If you have disconnects in the process, then you should look for less complicated toys.
- If you get an error while searching for friends in multiplayer mode, then it’s not your fault - the developers did not work out the search.
- If during the game the hero stops moving, then you can try to make a jump and go for cover.
Hopefully, our tips helped to fix all the problems, and now the Mass Effect Error will not occur.
The release of a new game from BioWare studio has become one of major events this year, however, unfortunately, it did not work to avoid problems at the launch of the developers. In this article, we have analyzed in detail all the problems that arise with and tried to find ways to solve them.
By the way, in fact, everything could be much worse, because "Andromeda" is the first game in the series, created on a new engine. It is About Frostbite, created by the bright minds of the guys from the DICE collective, which at the end of last year, very pleased the fans of online shooters with the release.
As always, before proceeding to troubleshoot the game, you first need to make sure that your computer is fully travel-ready. This time it will be very distant and dangerous - after all, not every year a trip to a neighboring galaxy is issued, which means that one cannot do without appropriate preparation!
System requirements for Mass Effect: Andromeda
Minimum system requirements:
- OS: Windows 7/8 / 8.1 / 10 (x64 only);
- CPU: Intel Core i5-3570 3.4 GHz or AMD FX-6350 3.9 GHz;
- RAM: 8 GB;
- Video card: Nvidia GeForce GTX 660 with 2 GB VRAM or AMD Radeon 7850 with 2 GB VRAM;
- HDD: 55 GB;
- DirectX version: 11;
- Sound card
- OS: Windows 7/8 / 8.1 / 10 (x64 only);
- CPU: Intel Core i5 or equivalent;
- RAM: 16 GB;
- Video card: Nvidia GeForce GTX 1060 with 3GB VRAM or AMD Radeon RX 480 with 4GB VRAM;
- HDD: 55 GB;
- DirectX version: 11;
- Sound card: Compatible with DirectX 9.0c or higher.
Files, drivers and libraries
Each major release does not go unnoticed by the two largest graphics accelerator manufacturers - Nvidia and AMD. And even more so, there is no such situation that a new Mass Effect has been released, and there is no specialized driver. Therefore, before sailing off to the black oceans of Andromeda, it is worth updating:
A prerequisite for the successful functioning of any game is the availability of the latest drivers for all devices in the system. Download the utility to quickly and easily download latest versions drivers and install them with one click: Now that the driver issue has been resolved, you can update the rest of the software, which is used in almost every game, just in case. These are DirectX, .NET Framework and, of course, Visual C ++ Extension Libraries: MS Visual C ++ is highlighted in a separate list for your convenience, it is best to put it in order, but it is likely that some editions are already installed on the system. In this case, you do not need to reinstall them. That's all, now the on-board computer is fully prepared for flight. Ready, set, start!
Mass Effect: Andromeda won't launch. Solution
Oops! It looks like something went wrong: the engine didn't start, or maybe somewhere the brake fluid was spilled. There are two reasons why Mass Effect: Andromeda may not start. Let's consider them in order.
First, the game will not start if at least 42% of the distribution is not loaded. The fact is that the project was released with support for the Ready to Play system, which allows you to play right at boot time. In this case, you still have to wait until the minimum required amount of data is downloaded.
Secondly, your antivirus might mistake one of the game's executable files for malware. The false positive occurs due to the ActivationUI.exe file located in the Core folder.
The file is 100% safe and is responsible for connecting the game interface. If the game won't launch, try adding ActivationUI.exe to the list of exceptions. By default, the file can be found in the following path: C: Program Files (x86) Origin GamesMass Effect andromeda coreActivationUI.exe
Mass Effect: Andromeda is not available on Origin, the Play button is not working. Solution
This problem is typical not so much of the game itself as of the Origin launcher, through which almost all games published by Electronic Arts are delivered. Even if the game is loaded and installed at 100%, the "Play" button in the library may remain shaded, that is, you cannot click on it and, accordingly, start the game.
There are two ways to solve it. The first one is simple and quick, but it doesn't help everyone. It consists in disconnecting the Internet cable, turning off Origin, and then reconnecting the cable and turning on Origin.
The second method is longer, but it helps everyone: you need to uninstall Origin, and then reinstall it by downloading the installation file from the official website.
Black screen in Mass Effect: Andromeda when launching or maximizing a window. Solution
It can occur when the game starts, as well as when the user minimizes the game window and then maximizes it. In this case, the game process is displayed in the "Task Manager", but the game itself does not start.
Before the first patch came out, this issue could have been avoided by enabling borderless window mode in the game settings. Uninstalling the Corsair Utility Engine, which conflicts with Mass Effect: Andromeda, also helped.
At the moment, the developers already support the Corsair Utility Engine, so you need to download the game update in order not to experience problems launching the game.
Mass Effect: Andromeda has a "DirectX function ..." error. Solution
This is a typical "engine crash" of the game, which means it is associated with Frostbite - the platform on which the game is created. Such bugs periodically caused inconvenience to Battefield 1 players, but were later fixed by patches.
The "DirectX function ..." error occurs due to a minor video memory leak in the game. That is why the game can crash both on old video cards and on new ones, especially if the user loads the system with additional applications.
To reduce the likelihood of this error, it is worth limiting consumption system resources... To do this, you can close the browser, turn off heavy programs like Photoshop, which reserve video memory and RAM for their needs.
Mass Effect: Andromeda crashes to the desktop in multiplayer. Solution
A very annoying problem that comes up when trying to play multiplayer games with a friend. At a random moment, the game can crash without any errors or notifications. Moreover, if you play with automatic selection, then there are no flights.
This is probably a bug that causes the game to crash when the connection is unstable. Most games have a certain period of waiting for the packets to arrive, and only after the "timeout" comes out - the disconnection occurs.
On release, Mass Effect: Andromeda does not always work out such moments correctly, which is why periodic crashes occur. It remains to wait for patches.
As a temporary solution, you can try to switch roles: let another player with a more stable Internet create a lobby.
Also, it will not be superfluous to check the availability of the ports that are used by the game. Mass Effect: Andromeda connects on the following TCP ports: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230. And here is the list of UDP ports: 3659, 10000-19999. If they are blocked in the router settings, then online game may be unstable or not work at all.
In Mass Effect: Andromeda, the character freezes. The main character does not respond to commands. Solution
The locations in the new game from BioWare have become much larger than in, but along with this, new problems have appeared. Sometimes the character can seem to "get stuck" in some places, which makes it impossible to control him.
The developers are aware of this problem and will try to cleanse the Mass Effect: Andromeda game world from such faulty places.
But if you have fallen into such a peculiar trap, then try to use fast travel. To do this, open the map of the location (key "M" on the keyboard), find the icon of the forward base (the icon with the capsule) and click on it with the left mouse button. Then Ryder will move to this place and become controllable again.
If there are no "open" capsules at the location yet, then loading the last automatic save will be a salvation.
Mass Effect: Andromeda crashes. Low FPS. Solution
Despite the presence of some technical problems, the game has been optimized at a decent level, therefore, in the overwhelming majority of cases, low performance may be due to the fact that many resource-intensive processes are running in the system.
Even a powerful computer that fully meets the system requirements can sometimes "drop" the frame rate, if operating system the browser works in parallel with big amount windows, Skype with many active chats and a raised conference with video calling.
To improve the performance of the game, you should try to disable programs that are not needed for the game, and also make sure that you have at least 10 gigabytes of free space on your hard drive.
If the computer has not been "cleaned" of unnecessary files for a long time, then you should use the CCleaner utility. It is free, and allows you to quickly clean the system from temporary files and delete irrelevant registry entries.
In Mass Effect: Andromeda, the picture on the HDR monitor is distorted. Solution
It's a shame when an expensive 4K-resolution monitor with extended color palette HDR is causing problems in the new game. Unfortunately, this is the case with Mass Effect: Andromeda.
The developers did not manage to establish stable operation of the game with the HDR mode enabled. Sometimes it works fine, and sometimes it can cause graphic glitches and distortion on the monitor.
Soon the developers are going to release a fix that will still allow you to play Mass Effect: Andromeda with HDR, but for now it is better to disable this option. Well, or, as a last resort, you can try to minimize and expand the game when this problem occurs, it helps many.
Mass Effect: Andromeda throws a missing DLL file error. Solution
As a rule, problems associated with missing DLLs occur when the game starts, but sometimes the game can access certain DLLs in the process and, not finding them, crash in the most insolent way.
Some gamers have started to complain that Mass Effect Andromeda starts to freeze while playing. In most cases, freezes occur at the time of the battle or immediately before killing enemies. In this article, we'll walk you through what to do if Mass Effect Andromeda freezes on kill using simple ways solutions.
Weak computer
First check if your computer can pull ME Andromeda. If the computer is weak, then reduce the graphics settings to the minimum, mainly the quality of shadows and lighting. Also disable third-party programs, this can reduce the likelihood of freezes.
Disable some graphics options
If you have a powerful computer or the game lags even at minimal settings, try disabling triple buffering and vertical sync. You can disable these functions in the graphics settings in the game itself, then restart Mass Effect Andromeda and check if the freezes have disappeared or not.
Reinstall the game from another repack
If you have a pirated version of ME Andromeda, then it is likely that freezes occur precisely because of its internal reconfigurations. Delete the game and download the repack (installer) from another source or torrent, for example from xatab. But if you have a licensed version of the game, then check if a new patch has appeared.
Remove trainers
Some gamers who do not want to play the game honestly download the so-called trainers that allow you to enter certain cheats, for example, for immortality. Over time, such trainers break the game, which can cause freezes. Delete the trainer and start saving from the point where you haven't used it yet.
Update drivers and Directx 11
In some cases, a simple update of the graphics driver or Directx program to version 11 can help with the freezing of the game. You can update the drivers via the Internet, just type in the model of the video card and download the package from the official website, in most cases it is nvidia.ru.
Restarting the game
To temporarily get rid of freezes during murder, you need to periodically restart the game, at least once every 1.5-2 hours. Indeed, as a rule, such freezes occur after a long game, but do not forget this is a temporary measure with the hope of a patch or new version driver.
Summing up
Now you know what to do if Mass Effect Andromeda freezes on kill. It is worth noting that, as a rule, developers solve such problems by releasing a patch. Therefore, people who could not find a solution should not despair.
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Bioware has released Mass Effect: Andromeda for platforms: PlayStation 4, Xbox One and PC. Unlike the original trilogy (Unreal Engine), the new game was created from scratch on the new Frostbite Engine. Optimizing the PC version is far from ideal, so you need a fairly powerful processor and a modern graphics card to play lag-free at high settings in Full HD resolution. Known technical issues in Mass Effect: Andromeda include crashing, not launching, not installing, endless loading, no sound / missing sound, and bugs. We offer you the most common solutions to these problems.
If you get any errors, the first thing to do is to make sure you have the most recent drivers for your video card.
The game does not open in full screen
The game constantly returns to windowed mode. The only way to get Full Screen- use windowed mode without borders.
Solution:
Delete the files profileoptions and profileoptions_options located in the save folder. If it doesn't help, check this topic on the EA forum.
Where are the Mass Effect: Andromeda saves located?
C: \ Users \ USERNAME \ Documents \ BioWare \ Mass Effect Andromeda \ Save
Character stuck in textures
Quite a common bug in which a character gets stuck in boxes, under steps, etc. Sometimes it even fails inside the box or through the texture and goes on an endless flight. If jumping and dodging don't help, then fast travel points can be used. But if there are no such points, then only load the last save. In the game, the last three autosaves are created by default.
Game lags / freezes / freezes
If random access memory less than 16 GB, then this is most likely the reason.
High GPU temperatures can also cause freezes.
Try lowering your graphics settings.
If even with low settings the game lags, then it is obvious that your PC simply cannot cope. As mentioned above, the optimization of Mass Effect: Andromeda leaves much to be desired, the game is quite demanding on the hardware.
Blue Screen (BSOD)
The game crashes into blue screen... Possible error messages: Invalid license. reason code = invalid cipher (0x0006). Or ntoskrnl.exe errors
Solution:
EA support advises to remove trial version(if installed) - C: \ Program Files (x86) \ Origin Games \ Mass Effect Andromeda \ MassEffectAndromedaTrial.exe
But that doesn't always help. Users write that even a clean installation of Win 10 Pro and then reinstalling the game does not solve the problem.
In this case, you need to look to the side. hard disk... Even if other games are installed and work fine, this does not mean that there are no problems with the disk. Bad sectors may be the cause. It is also worth trying to replace the SATA cable. It is possible that the drive does not have enough power, try plugging a different cable from the power supply into it.
Black screen after startup, nothing happens
Solution:
Remove Corsair Utility Engine (if installed)
Try to run the game in windowed mode
DirectX / DirectX crash errors
Possible errors: DirectX function "Dx11Renderer :: tryMap" failed
Solution:
Update the video card driver.
Increasing the paging file has helped some users.
Clean up C: \ drive and disable additional monitors if available.
Endless loading
The game freezes when the level is loaded
Possible solutions:
- "Restore" or "Refresh" the game in the Origin library (RMB on the game and select the one you want)
Remove / Reinstall Vc ++ Libraries
Uninstall / Reinstall Direct X 11
Uninstall / Reinstall the game
Disable the Origin in-game screen (Origin -> Application Settings -> Advanced Tab)
Disable Origin Cloud Saves (Origin -> Application Settings -> Settings Tab and Saved Files)
Add AtivationUI.exe to antivirus exclusions
Launch the game with different graphics settings (low, medium, high and auto)
Instead of full screen mode, start the game in window mode
Install Nvidia driver 378.66
Launching Origin and the game in Administrator mode
Disable all applications (antivirus, skype, steam, etc.) except Origin
Alt + Tab at the moment of freezing, and then reopen the game window
Unable to complete task
Some completed quests "hang" in the journal and are marked as not completed, although there is no continuation. There is only one way out: to wait for the patch and bug fixes. Alternatively, boot from one of the three autosave points and rerun the task.
Crashes to the desktop in a multiplayer game
Wait for the patch from the developers. The topic was raised on the EA forum.
Cursor "stuck" in the center of the screen
The problem might be related to the application that uses overlays.
Solutions:
In the properties of the game, uncheck the box "Enable in-game screen for the game Mass Effect ™: Andromeda"
Disable the Origin in-game screen (Origin -> Application Settings -> Advanced Tab)
End these processes if present in Task Manager: SteelSeries Engine, Razer Synapse, ReShade
Disable recording programs (fraps, bandicam, etc.).
No sound or sound cuts out, background noise
For Realtek sound cards, switch the audio type from Quadraponic to Stereo in the Realtek HD Audio Manager.
For SoundBlaster Z sound cards (maybe some others), restarting the Creative Control Panel will help.
Computer shuts down or freezes completely
A shutdown indicates overheating of some element of your PC, or a problem with the power supply.
Solution:
If the processor / video card / memory is overclocked, then return to the default settings.
For a long five years, ardent fans of the series Mass games Effect waited for the release of the new part and finally it happened - the long-awaited release of the game took place, which sends all players to explore the vastness of a completely new galaxy. However, even such a worthy project could not do without a fly in the ointment in a huge barrel of honey. The bottom line is that, like many modern AAA projects, it literally suffers from technical errors. Moreover, the game has both usual, familiar problems (black screen, the game does not start, crashes, low frame rate, freezes, cannot be installed), and rare (the character gets stuck, crashes while saving, and much more). Nevertheless, this technical guide is intended to help with all these problems, in which it will be possible to find a solution to all errors, compiled by the "" command.
However, before you start accusing BioWare developers of various human sins, we recommend that you take a close look at the characteristics of your hardware and compare them with both the minimum system requirements and the recommended ones. It is possible that the game is not running due to the fact that your "machine" is too weak.
Minimum system requirements
✔ :
✔ : Intel Core i5 3570 or AMD FX-6350;
✔ : "NVidia GeForce GTX 660 or AMD Radeon HD 7850 with 2 GB";
✔ : "8 GB";
✔ : "55 GB hard disk space";
✔ : "DirectX Compatible";
✔ : "eleven";
✔ : "Keyboard, mouse".
✔ : Windows 7, 8.1, 10 (64-bit only);
✔ : Intel Core i7-4790 or AMD FX-8350;
✔ : "NVidia GeForce GTX 1060 or AMD RX 480 with 3 GB of memory";
✔ : "8 GB";
✔ : "55 GB hard disk space";
✔ : "DirectX Compatible";
✔ : "eleven";
✔ : "Keyboard, mouse".
... "Mass Effect: Andromeda Won't Launch"
You downloaded and installed Mass Effect: Andromeda, but it still doesn't want to start. And when you click on the "executable" does not even appear errors? The problem is that there was most likely a problem during the installation. To solve the problem, you must first check the integrity of the cache in "Origin" or "Steam" (depending on what you are using), and then use the appropriate option. In addition, a banal reinstallation of the game can even help solve the problem, but before new installation do not forget to turn off your antivirus, as it may mistake some important game files for a virus and then block them.
Also remember that the Mass Effect: Andromeda directory must not contain Cyrillic letters - only Latin letters are allowed. Therefore, if you are faced with such a problem, then you need to immediately rename the folders. Always remember that such letters can have an extremely negative effect on the save system.
... Mass Effect: Andromeda has a soapy picture
So, if the picture in Mass Effect: Andromeda is blurry, or you are wondering "How to get rid of the" soap "in the game? and want to turn off the function called "Motion Blur", then you need to do the following:
Go to the folder where you installed Mass Effect: Andromeda. By default, the game is located in this location: "Crogram Files (x86) Origin GamesMass Effect Andromeda".
When you reach the desired folder, right-click and select the option called "Create a new text document".
After that, rename only the created document to "user.cfg" (you cannot use quotation marks, and the ".txt" format must be replaced with ".cfg" to turn the document into a configuration file).
Now open the document with Notepad or any other similar program. In any case, the following line should be added to this configuration: "WorldRender.MotionBlurEnable 0".
... "Mass Effect: Andromeda Crashes Without Error"
If Mass Effect: Andromeda suddenly crashes to the desktop without the appearance of an error window, then this is most likely due to overheating of your hardware. The point is that when the processor or video card reaches critical temperature, the system automatically minimizes all applications, and in some cases even restarts. As for overheating, it can occur for several reasons: the first reason is insufficient power of the components, the second reason is the accumulation of dust in the case, the third reason is a breakdown of the cooling system, the fourth reason is the presence of faults in the power supply, the fifth reason is dried thermal paste and much other. Although there are many reasons, they all relate to one thing - it is necessary to conduct a comprehensive check of your "hardware".
However, if your system is in perfect order or crashes are observed only in Mass Effect: Andromeda, then most likely the game was either installed incorrectly, or the computer lacks important updates or, in extreme cases, drivers. However, a puncture from the developers can never be ruled out, so if suddenly nothing helped, then all that remains is either to wait for the official patch from them, or to report the error in the comments below.
... Mass Effect: Andromeda has a black screen
If, when starting Mass Effect: Andromeda or during gameplay there is a black screen, then, most likely, the problem lies in the graphics accelerator. To be more precise, it either does not trivially "pull" the game, or simply overheats. In addition, a black screen may also appear in the case of old drivers, so they need to be updated.
But if everything is in order with the hardware, then I recommend doing the following trick, which usually solves the problem: press the Alt + Tab key combination to go to a new window, and then try to return back to the game. So, usually after such a not too difficult fraud, the black screen disappears. However, there are other solutions to the problem.
So, if you are using an application called "Corsair Utility Engine" then you have to uninstall it. Only after that it will be possible to get rid of the black screen. In addition, Corsair employees posted a message on the Electronic Arts forum stating that they are currently working on the issue and will be resolved shortly.
The game folder should always be an exception for the antivirus. In addition, the "Origin" overlay must be disabled (this can be found in the client settings). In the end, be sure to check that the game is fully downloaded and updated. Do not even try to play if the client reports that the project is playable - always wait for the installation to avoid mistakes.
But there is one more method for solving the error. To do this, go to the folder at the following address: "C: Usersuser_nameDocumentsBioWareMass Effect AndromedaSave and open ProfOps_Profile". Scroll further down until you see a line with the following words: "GstRender.FullscreenMode". So, there should be a number "1" next to it, which will need to be changed to "0", and then saved. As soon as you complete the list of the above steps, launch the game (it should start in windowed mode - this is normal). Go to the settings, and then to the video option and change the display mode back to "windowed without borders" and enjoy the gameplay.
... Mass Effect: Andromeda lags, brakes, low FPS
The new part in the Mass Effect series is noticeably ahead of Mass Effect 3 in graphical terms, which led, in fact, to an increase in the system requirements of the game. However, in addition to this, a huge number of players complain about various lags and even freezes. Therefore, if you are faced with a similar problem, then I recommend optimizing the graphic settings as much as possible, reducing them, for example, to the necessary parameters that the system requires. In addition, be sure to lower the resolution scaling, texture quality and shading model. The problem is that these parameters have the greatest impact on the performance of the game. Never forget to disable third-party applications that happily "eat" your resources.
... Hero Stuck In Mass Effect: Andromeda
... Mass Effect: Andromeda Multiplayer Problems
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