Can't access google android. YouTube and Google Play not working on Android over Wi-Fi

Problem: On startup Google Play Market errors appear No connection or :

At the same time, a funny nuance is observed: sites in browsers open normally and other applications also successfully connect to the Internet.

Situation 1. Play Store does not work over wifi or mobile Internet

Solution

1. Check if the system date and time is correct. If the date is wrong, set the correct one. Check the boxes:

2. Restart your device:

3. Find out the version of the Play Market application itself. If the version is not the latest, download the latest one in the format .apk and install from a memory card.

4. Check if the Freedom app is installed. If this is present, run it, press STOP and reboot.

5. Check the hosts file. If it contains lines other than 127.0.0.1, remove them. Root is required for this operation.

6. If all else fails, reset your Android device.

Situation 2. Play Store does not work only when connected via Wi-Fi

This is your case, if when you disconnect your tablet (smartphone) from Wi-Fi, the error disappears and the Play Market application starts working normally through Mobile Internet.

Solution

1. Enter the router settings. Open WAN settings. Try alternately setting MTU 1460 and 1500.

Most often, setting the value to 1460 helps. But sometimes it happens the other way around, when setting the value to 1500 helps.

In common D-Link routers, this is done like this:

  • SETUP
  • internet setup
  • Manual Internet Connection Setup

  • Set value MTU 1460
  • Save Settings:

This is how the setup looks in old D-Link routers:

  • Home
  • Specify the value in the field MTU
  • apply

In TP-Link, you need to go to the section Network => WAN, change field MTU Size (in bytes) and press Save:

2. In the WAN settings, specify the addresses of Google servers as DNS:

Primary: 8.8.8.8; Secondary: 8.8.4.4.

Usually it is enough to specify 8.8.8.8 as the Secondary DNS.

After these steps, for the purity of the experiment, it is advisable to restart the router.

Common user error

Finally, I would like to mention one more situation. Smartphone / tablet may give an error Please check your connection and try again, if you launched the Play Store (Google Play) application and during the download process changed the type of Internet connection - for example, simply turned on Wi-Fi. At this moment, changes occur in the network interfaces on the device: traffic priority is given to Wi-Fi, the default gateway is changed. And it turns out that the device tried to connect the Play Store to the Google server via the mobile Internet, and due to the inclusion of Wi-Fi, this interface was deactivated. In this case, you need to wait a few seconds until Wi-Fi connects to the network, and then click Repeat:

And henceforth, first turn on Wifi, and then run applications that connect to the network.

Today we will tell you how to log into your Google account in the Play Market. In fact, there is nothing complicated at all - all actions are simple and banal. However, those users who have not previously used devices under Android control OS may be confused. That is why we volunteered to help you and will be happy to deal with this problem together!

How to log into your Google account in the Play Market

Well, let's not delay and immediately move on to the main instructions:
  • First of all, you have to tap on the Google Play icon on the desktop or in the menu;
  • After the Market opens, the system will prompt you to add an existing account or create a new one - in our case, you need to click on the "Existing" button once;
  • Next, you must enter your mail and password from it - carefully check the characters you enter so as not to make a mistake and not repeat this procedure several times;

  • Then a waiting screen will appear - the speed of connection to your Google account depends directly on the speed of the Internet connection supported by the operator and the device itself. In the worst case, it will take about one minute or you will have to repeat the connection procedure one or two extra times;

  • On the next screen, you can set up data backup and restore in case something happens to your smartphone/tablet. A little lower you can subscribe to the newsletter from the Play Store: You will receive notifications about promotions, discounts, new games and applications. Here decide for yourself whether you need such information in the mail or not. Now click on the arrow in the lower right corner to go further;

  • In the pop-up window, you must confirm your agreement to the terms of use of the application store by clicking the "Accept" button;

  • Ready! Now Google Play is working, which means that you can use it on intended purpose: to buy games, applications, movies, as well as to download all this stuff.


  • As promised, in this article we taught you how to deal with the problem of logging into your Google account when you turn on the Play Market. There really is nothing complicated here. Except for one fact: the location of some elements may differ depending on the version software, which is installed on your smartphone or tablet, as well as from the shell - each major mobile device manufacturer has its own unique shell.

    Deleting the cache of Google Play Services

    If this time it didn’t work out for you, then it makes sense to delete the Google Play Store cache, and then use the instructions above again. So let's get started:

    Now you can return to the previous instructions again, it will certainly help you log into your Google account in the Play Store.

    Very often, users of Android tablets and phones experience various errors due to which Google Play does not work and, accordingly, it is not possible to enter the online store to install and update applications. Sometimes this can happen if the date and time are incorrectly set on the mobile device. If everything is set correctly, then, as practice shows, most often the Play Market does not work due to a software failure caused by incorrectly saved data. Let's try to drop them. To do this, open the settings of your smartphone or tablet and find the "Applications" section.

    Open the "All" tab, find there Google Services Framework and open.

    Click on the "Clear Cache" button first.

    Then click on the "Clear data" button.

    We return to the list of applications and find there Google Play Store. You have to do the same with him.

    Reboot Android and try again to go to the Play Market. If everything is fine, then you will be required to agree to the terms of the license agreement and then the application will start working normally.

    If you still can’t log into Google Play and Android gives an error, then the “root of evil” is most likely associated with a Google account. If there is some problem with it, then the Play Market does not work either. We're trying to fix it.
    First, let's try this - go to the settings, find the "Accounts" section and select the Google account:

    Uncheck all sync checkboxes. If you have them in the form of sliders, as in the screenshot, then move them to the left so that they become gray color. Reboot and go back to your account settings. We put the checkmarks back and start the synchronization. After that, we try to log in to the Android Market. Doesn't work and google play error says that "you need to log into your account"? Well, you have to kill the account altogether. To do this, you need to go to its parameters and click on the "Options" icon in the upper right corner:

    On some phones and tablets, this button can be made in the form of three dashes or three squares. When you click on it, the following menu should appear:

    Select the "Delete account" option.
    We reboot Android, go to Settings, open the "Accounts" section and create a new Google account. As a rule, after that, the Google Play Market works normally again and is not buggy. True, sometimes you have to create an account not through a phone or tablet, but first on a computer, and then enter data on a mobile device.

    Most owners of Android devices use the services of the official Play Market store from the IT giant Google, which, in general, is not surprising. Here, each user will be able to find any content to meet their needs, whether it be special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

    Such failures in the operation of the service can occur for a variety of reasons. Now we will consider what can cause the problem and offer the most effective ways its elimination.

    In fact, the reasons that provoke such an error can be very diverse, the most common are:

    • There is no connection to the i-net, caused, for example, by a settings failure (smartphone, router, etc.).
    • Technical problems from the Play Market itself are quite rare, but not excluded.
    • File problems hosts, which is edited automatically by the system.
    • There is a conflict between some installed application and Google Play.
    • The date/time settings are wrong.
    • Other.

    First, what we need to do is simply restart your smartphone. The fact is that this banal procedure can be an effective solution not only with the described problem, but also in other cases of system “hanging”. If rebooting the device did not have any result, move on.

    Reset updates

    Pretty efficient procedure. Our actions - go to "Settings":

    We open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, wait. In the window that opens, click on the " Uninstall updates" to return the Play-Market to its original state:

    We reboot the gadget, try to log in. What, there is no reason for joy yet? Then we continue.

    Reset settings and clear cache

    Again, through the main settings, go to " Applications", we find " Google Play", open. First, "tap" on " Erase data", then " Clear cache»:

    Restart, try to go to Google Play. If the question “why the play market does not open” is still relevant, we continue “dancing with a tambourine”.

    GP service data correction

    As in the third step, from the "Settings" we head to " Applications", we find " Google Play Services", erase the data and clear the cache:

    Clearing data and cache "Google Services Framework"

    Walking the beaten track" Settings» → « Applications". In the tab " Everything» find and open « Google Services Framework". Erase data and clear cache:

    Checking the operation of Google accounts

    It is possible that for some reason this function turned out to be disabled, which was the reason that the play market does not work on android. Correcting the situation is simple. From the settings under " Applications"we need to open the tab" Everything", select " Google Accounts "And, if this application is really disabled, then we connect it, and at the same time (if necessary) we clear the cache:

    Debugging the download manager

    Disabling the download manager can also be a likely problem, so to eliminate it, we go to " Applications", with a swipe to the left, go to" Everything"and open" Download Manager". If necessary, activate, and if the presence of a cache is detected, then clear it too:

    Deleting and restoring a Google account

    Another effective way, to which our site was dedicated detailed instructions"". After the described exit procedure, .

    Eliminate Application Conflict

    As mentioned above, there are applications that can block Google Play from working. One such program is Freedom. Advanced gamers probably understand what I'm talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase all kinds of paid goodies in games (coins, crystals, extensions, etc.) for free, for which the user can pay with a fake card:

    The inept use of the application, or its incorrect removal is one of the most common reasons for the failure of the Google Play Market, caused by changes in the file " hosts". To work with the application (installation and uninstallation). For more information on how to fix the situation, you can see in a special video:

    Cleaning up the "hosts" file

    At this point it is worth dwelling in more detail. The fact is that you probably do not have the Freedom application installed (see above), and there may well be a problem with the file, and here's why. V hosts file The Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time, opening a particular site, the system will access the "hosts" file, and only after that to the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can block access to almost any site, including Google Play, for security purposes.

    That's when it becomes necessary to edit it. For this we need file manager, for example, and (since we will be dealing with a system file).

    Run ROOT Explorer, find the folder system:

    It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

    At the request of the Superuser rights system, we provide:

    Now open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, it means that other programs have made their changes, so we remove everything unnecessary without pity:

    Correction of date and time parameters

    If there was a failure in this position (which could also block access to the play market), then:

    • We open " Settings»
    • In chapter " System» find the item « date and time", open.
    • We enter the correct data, save the changes.

    Reset Android Settings (or Hard Reset)

    This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the methods described did not bring the expected result (which I very much doubt). What should we do:

    • Go to " Settings» and open « Recovery and reset without forgetting to back up.
    • Select item " Reset».
    • "Tap" on the field " Reset phone settings».
    • In conclusion, we press " Erase everything».

    This procedure will delete all data on the internal storage of the device, leaving the information on the memory card intact.

    Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that is not described in the article, we will be grateful if you share it with our readers. Good luck!

    For those who missed the progress of the last 5-10 years, let me remind you what the play market is like. This is a huge store where you can buy not only Android apps, but also books, movies, music, etc., without having to go anywhere, because all these goods are sold digitally. The question of how to register in the play market is of concern to many, because without registration you will not be able to buy anything, and the list of free applications is not as large as we would like.

    Play market without registration - does it make sense?

    It may sound too categorical, but as for me, the play market is absolutely useless if you do not register in it. And there are several reasons:

    • on a tablet / phone running Android OS, you simply won’t be able to enter it. Upon entering, you will immediately be prompted to either create a new account or use an existing one;

    • it will be possible to go to the store from a PC, but this will not be of much use. Still, most of the content is paid, and to buy it you need to link a bank card to your account. That is, we return to where we started - registration is needed.

    Some cunning users, out of laziness or for some other incomprehensible reason, use the play market solely to find the games they need, and the apk and cache files themselves are downloaded from other resources. But this is not our choice, because we are law-abiding citizens.

    With some stretch, you can come up with an option to use the store without registration. In this case, the user can go to the free news section, select the game / application they like, and then receive a link to download the apk file through a third-party service. This will only work with free applications, and there is little point in such manipulations, because then you will also have to copy the file to your mobile phone / tablet. And if the person had already passed the registration, then this problem could be solved with just a couple of touches on the screen.

    How to register in the play market - all possible ways!

    In principle, the registration process is elementary, you only need mail and that's it. Nevertheless, there are several ways to create an account in the play market, so we will analyze them.

    How to create an account in the play store through a computer?

    Although the play market was created mainly for mobile devices running different versions Android, but you can also access it from a PC without problems. You can also register there, when logging in from a tablet / phone, you will only need to specify the data that you entered when registering from a PC. All applications/movies/books will not be available for purchase, when you try to click on the "buy" button, the service will unobtrusively prompt you to first register or enter your account.

    If someone has already entered the play market from a PC, then when you click on the “Login” button, you will see a window with mail on gmail.com and you will only need to enter a password to enter. But we will analyze the problem of how to register in the play store from scratch, in which case the instruction will look like this:

    • in the play market, go to "all applications", the button is located in the upper right corner to the left of the "Login" button;
    • there we select the item "My account";

    • in a new window, we will be interested in the link “Sign up with Google”, follow it;

    • in the registration form we enter our data - full name, phone number, backup email box etc. It is better to come up with a more complicated password, do not limit yourself to the standard “qwerty” or “12345678”. Be sure to indicate your phone number, and not a friend / acquaintance / relative, if you suddenly lose or forget the password, you can always restore it, but you will need a phone for this.

    Most of the work has been done, you can link a credit card to your account to pay for purchases right during the registration process and synchronize with your phone / tablet, or you can postpone it for later.

    If you have already set up a gmail.com mail for yourself, then the task is simply indecently simplified - you don’t have to think about how to create an account in the play market through a computer. All you need to do is click the “Login” button and enter your email and password, Google uses the same account for all services, so registration is done once, you can use not only the play market.

    Registration in the play market for android - register via phone / tablet!

    If, when you enter the market from a PC, you can view applications / books / movies, etc., but you cannot buy anything, then on Android, the play market without registration will immediately prompt you to register. That is, you will not get into the store without registration.

    When we worked with a PC, if someone had entered the play market before you, you could simply click the exit button and then enter your data (or register). In the case of Android, this will not work, there is simply no exit button, you can not look for it, so you have to act a little more cunningly.

    In order to log out of someone else's account you need:

    • go to settings;
    • in the settings in the accounts section, select Google;
    • then click on the 3 dots in the upper right corner and select "delete account". Only after that you can think about how to register in the play market from your phone / tablet.

    The procedure for creating an account is similar to what we did on a PC, just the user information is entered in several stages:

    • by choosing the option "create a new account" you get to the menu where you enter your full name and last name;
    • then you will need to come up with a name for the mailbox on gmail.com, I advise you not to enter meaningless abracadabra, the mailbox will still come in handy;
    • followed by a password and secret question, the answer to the secret question will be used in cases where it will be necessary to recover the password. If you forget it, then after answering the question, an email will be sent to your backup box that will allow you to reset the old password and install a new one on your account;
    • if you wish, you can connect to Google+ (or postpone this matter until later), as well as agree or refuse the Google newsletter and decide whether to keep a history of your search queries;
    • the next step is to enter captcha (typical protection against robots);
    • after that, it remains only to link the credit card to the created account (this can be done later, but why put it off, anyway, almost all good content is paid, except for games with an abundance of donations).

    That's all - registration in the play market for android is completed, you can download anything and have fun. If mail has already been created before, then we skip all these steps, you just need to enter it yourself mailbox and the password that you set when registering mail.

    I can’t register in the play market: what to do and how to solve the problem?

    Sometimes there are situations when you seem to be doing everything right, and everything is in order with the phone / tablet, but the user cannot get into the play market - some errors constantly appear. We will deal with the most common reasons for this right now.

    Standard scheme of actions

    Android is a capricious thing (although useful, you can get rich only on developing applications for it, more about this in the article ""), so there can be a million reasons for failures during registration and just entering the market. We have already found out that the play market without registration is useless, so we will have to solve the problem somehow. Although the reasons for the failure may be different, there are still a couple of universal actions that definitely won’t hurt, and if you’re lucky, they can help:

    • clear cache. We go to the phone settings, select the application-manage applications item, find Google Play in the list, tap it and in the list of possible actions, simply select the “delete cache” option;
    • sometimes it helps to completely turn off the device with the removal of the battery (on tablets, of course, this cannot be done);
    • if all this does not help, then you can try to stop all related to Google in the list of applications, delete updates, data, it will not be superfluous to delete the cache;

    • in the settings, you can select a Google account and disable synchronization. After that, a normal reboot will be needed, after which we connect the synchronization (an error notification may appear, we do not pay attention to it);
    • if you can’t register in the play market, I would advise you to pay attention to the date and time, sometimes you can’t log in precisely because the market thinks that you are in the wrong time zone in which you should be. As a result, it is enough time to move a couple of hours forward / backward and the problem goes away;
    • well, the simplest thing is that some people, out of habit, enter not gmail.com mail during registration, but yandex or mail.ru;
    • resetting the device to factory settings is a radical method.

    I will not give guarantees that these manipulations will bring success, but there will be no harm from them, so I would advise you to start solving the problem with them (with the exception of resetting to factory settings or flashing, before that you need to save important information).

    Two-step authentication is a potential source of problems

    In fact, 2-step user authentication is a blessing, not an attempt to ruin the lives of users. Due to this, reliability is increased, because you can only enter the mail by entering the code from the SMS message that will come to your phone. The only problem is that if you enable this authentication method, then all applications that require access to the account will stop working correctly (meaning access bypassing the browser, the play market is just one of those). So there are indignations in the network in the spirit of “I can’t register in the play market” and calls for help.

    To correct the situation, you need to enter a separate password for applications (not the one you used when registering your account):

    • log in to com;
    • in the Google settings, we will be interested in the item "Authorization of applications and sites", click "Change";
    • now the most important thing is to create a new password for the application (you can write off absolutely any name, the main thing is to write in Latin letters). This password will need to be entered when logging in from a tablet / phone. You will need to perform this operation only 1 time, in the future everything will work as usual and you can enter the market without problems.

    How to add an account through the Youtube app

    Sometimes, for unknown reasons, it happens that when you try to add an account to enter the market from a tablet / phone, it does not work. The service gives various errors, starts to hysteria and requires you to enter the password repeatedly, in general, registration in the play market for android becomes impossible. Reboot does not always help, and resetting to factory settings is also not an option, because the device has a lot of valuable information.

    If the market application behaves capriciously, you can try adding an account through the built-in YouTube application (available on every tablet / smartphone). The procedure is as follows:

    • go to the YouTube app;
    • in the context menu, select the item “log in to your account”;
    • enter data from an existing account. It is assumed that before that you have already taken care to create an account in the play market through a computer.

    Ideally, after that you can exit YouTube and try to open the play market, everything should work right away and not even require you to enter data from your account (Google services are connected to each other). If the tablet / phone continues to act up, then we do a reboot, everything should work out.

    By inattention, some simply create a YouTube account, as a result, another one will simply appear in the list on the tablet. I emphasize that at the data entry stage, you need to specify gmail.com mail, and for this you need to register through a PC and after that try to enter through mobile device.

    What to do if the tablet / phone suddenly stopped entering the market?

    Sometimes this happens, everything worked like a Swiss watch, but one day when you try to enter the store, the service simply stops working. This is more likely to relate not to the question of how to register in the play market, but to solving problems when using it, but still the information will be useful.

    In this case, you just need to delete your current Google account (you can do this through the tablet / phone settings). After that, you need to re-add an existing acc, you can also do this through the phone settings.

    What you definitely shouldn’t do is run to the service with such a problem, although this is not bad for the repairmen themselves, but they will perform the same manipulations as described above, they will simply charge you a decent amount. General repair mobile phones and tablets - a profitable niche in the business area that you can take on board. But if you are far from the world of gadgets and technologies, you can familiarize yourself with other current business ideas in the article ""

    A small conclusion

    You can solve the question of how to register in the play market in just a couple of minutes, and there are not very many ways - either register through a PC or through a tablet. After that, you will be able to buy and install on your mobile device not only games, but also films, books, useful applications, etc.

    Unfortunately, you can’t do without difficulties, sometimes for various reasons you can’t log into your account or there are problems directly during registration. But there has not yet been such a problem that could not be solved, the suggested tips will help to cope with most problems, and if this does not help, you can always go through the specialized forums. In any case, every owner of an android device is simply obliged to register in the play market, using the store is much more convenient than downloading apk files and cache separately and then copying it to a tablet / phone.