Is it possible to recover a mailbox. How to recover Yandex mail if you forgot your username and password

You can restore access to your account yourself using a verified phone number, email address, or a response to Security Question. To get started, follow the instructions on the access recovery page.

If for some reason you are unable to restore access on your own, the recovery questionnaire will help you.

Restoring access using a questionnaire

To request assistance, please complete the Access Recovery Questionnaire. First, Yandex.Passport will check the profile automatically, and as a result, it can immediately restore access to the account. Therefore, try to remember as much as possible about your account.

Advice. If possible, fill out the questionnaire on the computer (phone, tablet) from which you usually access Yandex. When restoring, Passport tries to distrust new IP addresses and computers to make it harder for hackers to gain access to your account.

In some cases, additional verification may be required, and your profile will be sent to the support service.

How it works

All the data you enter is checked automatically, so try to fill in the fields as accurately as possible. : with the same letters e / e, in transliteration, if you used it, and so on. If you are not sure that you remember your old password exactly or the exact spelling of your first and last name, enter as you remember or add other options (to do this, click the + button next to the field).

The more you remember how you used your account and what data you entered in it, the more likely it is that access to your account will be restored. At the last step, you will need to attach your photo with a passport, driver's license or international passport. We ask that you take a photo with your document so that no one can gain access to your account by stealing your document.

Photo Requirements

If after submitting the questionnaire you receive a message "The profile data does not match the account information":

    Please check if your login is correct before filling out the form. Our recommendations will help you remember the correct spelling of the login.

    Try to answer all the questions, the answers to which you remember at least approximately.

    Try filling out the questionnaire again on the same computer or mobile device, from which you usually access Yandex.

Today we decided to talk about how you can recover data from your mailbox on the Mail service. Many users know that the mail service Mail is one of the most popular sites in our country. The service appeared relatively long ago, at that time even the connection to the Internet was made through ancient dial-up modems, and from this it can be revealed that only a small part of the population used the Internet. But today, most users choose this particular mail service, since in reality it is quite simple to register on it, and the plus is that after registration, the user gets the opportunity to use not only his mail, but also other services provided by this big project. Also, an important advantage is that Mail.ru mail provides really high-quality services for its users. There are many different reasons by which you can lose your mailbox data, and in most cases, passwords, as well as all important information, are recorded on the computer, therefore, if it is lost, it is simply impossible to remember your data. Therefore, the first thing you need to know is how to restore Mail.ru mail.

The main trio

So, at present there are only three options, with the help of one of which you can restore access to your mail. Mail.ru email has technical support, so you can go there directly with a question about restoring your mailbox. The second option means entering your mobile phone, but this will only be relevant if you entered and confirmed it during registration. Of course, at present, few people do this action, since no one has the desire or there is simply a fear of showing their number. Nevertheless, if you still have access, we recommend that you confirm the phone number, do not worry about its safety and confidentiality, the system has powerful protection, and accordingly, your data cannot be in third hands. Setting up Mail.ru mail is actually very simple, but in Lately a lot of additional points have been added there, but if you do not want to waste your time, then you can fill in only the main parameters. The third way is to answer the security question that you provided during registration, although if you have lost all the data, then you may not even remember the answer to the security question.

Let's try it in action

Let's now move on to practical work, or rather, we will begin the procedure for restoring the mailbox. First of all, you directly need to go to the mail service, and then click on the "Forgot your password?" button. After clicking, you will be taken to the password recovery page, where you will be asked to enter your mailbox address. If you do not remember the address of your mailbox, then you need to remember to whom you previously forwarded letters, then you can contact this person and clarify your details. However, if you have developed logic, then you can find a solution to this issue. You can also find out how to restore Mail.ru mail in the answers on the service itself. But there, in principle, ordinary users answer, so various kinds of disagreements can be identified, which will only help you get even more confused.

Free mail Mail.ru and its control check

When you enter your email address, you will be asked a question that you need to answer. The answer, as we wrote earlier, you yourself set during registration, and if you remember it, then you should enter it in the line, then enter numbers or letters from the picture and click the "Recover password" button.

Forgetfulness is not a vice

If you don't remember the answer to your security question, don't get frustrated right away and think that you can restore your mailbox you won't succeed. Click on the "I don't remember the answer" button. Now you will have a form in which you will need to provide your data, while the system itself does not prompt you to enter them correctly. You yourself must enter what you remember the data when you entered them during registration. Of course, if you entered your real data, then it will not be difficult for you to indicate them in this form.

There must be a lot of mail

Before restoring, we recommend that you register a new mailbox, if, of course, you do not already have one. You need a new mailbox so that the Mail support service can contact you and send you instructions to continue to restore your account, or you will simply be sent a new password. In the form, you will need to enter your First Name, Last Name, as well as your date of birth, indicate the old password (if you do not remember it, then you can enter the wrong password), and the approximate time when the account was registered, for this you will be offered several temporary options . I would also like to remind you that it will be a little more difficult to restore, since other data will be required from you, and if the mailbox was deleted a long time ago, then it will be almost impossible to remember the data. Of course, there is a way out in such a situation, only it relates to a more problematic issue. After completing the entire form, you should submit your request.

Let's wait a bit

Now you know how to restore Mail.ru mail, all that remains is to wait for a response from the support service. In principle, if you do not want to wait a few days, then from a new mail account you can directly contact the technical support of the Mail service. Of course, the overall result will depend only on what data you currently own, and if there is enough of it, then, most likely, the technical support service will give you a link to set a new password.

After setting a new password for your mailbox, you can go to the main page "Mail.ru / mail - login". Next, log in with a new password.

How to restore Mail.ru mail using a mobile phone?

In fact, this is all done very simply, and most importantly - quickly. Of course, when entering data, we recommend that you take your time so as not to make mistakes. So, as we mentioned earlier, you can only restore your mail account using your phone if you entered it during registration, otherwise this recovery option immediately disappears, and you should consider other options that we just talked about. .

Mobile Recovery

First, you should go to the password recovery page and enter the phone number that was specified during registration. If the number is entered by you correctly, then after a few minutes you will receive an SMS message with a short control code. You will need to enter this control code into the form on the page, and then click the "Continue" button. This recovery option is extremely fast, because after successfully confirming the code, you can immediately enter a new password and then go to your mailbox.

Sometimes not very experienced users have a situation where, after registering their own email, they rarely use it, as a result of which it is easy to forget your own Email address. But in this case, you can still find out your email address with several different ways. In this article I will tell you about these methods. The more actively you used your own email address, and not only to receive earnings on the Internet , the easier it will be to do so.

How to find out your email address if you forgot it

So let's start in order. Perhaps the most in a simple way to find out the address e-mail if you forgot it is to ask your own acquaintances to whom you sent letters from your email earlier. If so, then in their history of letters they should easily find your letters, and inform you of it.

But what should you do if you did not write to your friends from your email address? Or did your friends delete your letters over time?

Consider several ways to find out your email address:

1. The easiest way. There is a chance that you still have access to e-mail, since you did not exit it. All that is required of you in this case is to go to Email or another mail service on which you started your own mailbox. Your email address will be displayed there:

2. Also a fairly simple way. Various Internet browsers provide a function to automatically fill out forms. In the event that the automatic filling function is not disabled for you, then hints are displayed when you navigate through different sites. Try to click on the Email entry line and you may get the hint you need:

By the way, it was this method that helped me remember my own Email when I just started trying earnings on games . To register in great games with real money withdrawal And I had to remember my own Email in this way.

3. If you use GoogleChrome as an Internet browser, then look at the saved passwords in its settings. The whole point here is that when you save any passwords in this browser, your email address is also added. Open GoogleChrome and in command line type in: chrome://settings/password ds. In the window that opens, see if your mail is there, which you could save for some site:

4. If you have registered on any site, Internet project, for example, on , etc., then almost everywhere an e-mail address is required for registration, which will then be registered in your profile. And it can help you a lot if you forgot your email address. Just go to these sites, of course, if you remember your login and password from them, then go to the settings and look for your own email address there. For example, your email address is also stored in the popular social network Odnoklassniki. Go to the settings under your avatar and look at your Email there:

5.Any mail service has a password recovery function. You can use this function and remind your own email address. Very good way to find out your email address by your phone number:

6. Your email address may be available in Google search. Go to the Google search engine and enter your data in it. Enter all the data so that the search query is more accurate. You can also add the word mail to this information:

7. If you are using a modern Android smartphone and have been authorized in it, then your Google account must be connected in its settings. Open it so you can see your Gmail email address:

How to remember an email address

It seems that at least one of the considered methods will help you remember your own e-mail address. If none of the above methods can help you, then write to the technical support of the mailbox on which you registered your mail. Technical support staff should help you solve your mail problem as soon as possible. If suddenly this doesn’t help for any reason, then you always have the opportunity to get yourself a new email address, only in this case try not to forget it in the future. Now you know exactly how to find out your email address or remember your own email address if you forgot it.

Yandex. Mail - free Email, protected from spam and viruses. Creating a mailbox in this system is quite simple. Yandex.Mail has a good security system, so if you register correctly, you can easily recover your login and password. The article gives recommendations on how to restore mail on Yandex.

Password recovery

If you have forgotten your password, you can recover it as follows:

  1. You need to follow the link and click "Remember password".
  2. In the next window, enter your login or e-mail, as well as enter the characters from the picture.
  3. By clicking the "Next" button, the user will be offered three options for password recovery:
    • indicate the phone number that is linked to this page, and then enter the code that will come to mobile phone;
    • give an answer to the secret question that was specified during registration;
    • enter additional box if it was previously specified. An email will be sent to this email address with a link where you can change your password.
  4. After that, you need to enter the characters from the picture and click "Next".
  5. The next step is to change the password and click Finish.
  6. If none of the methods helped, you should write a letter to the support service by clicking on the link. The letter should describe your problem.

Login recovery

Restore Yandex login. Mail is much more difficult than password recovery. For this you need:

  1. Contact those people to whom you sent letters from the mailbox. They may have left a letter with a postal address.
  2. Contact support. If you have correctly entered all the registration data, they will help you restore mail on Yandex by finding your login in the system.

Restoring a deleted mailbox

If you accidentally deleted the mailbox (or it was deleted by the system moderators), then you can restore deleted Yandex mail in the following ways:

  1. During the creation of a mailbox, the user simultaneously registers an account in the system. You must log into your account and create a mailbox, but in this case, the information from the old mailbox will not be restored.
  2. You can also contact the project support service, where they will help you solve the problem, since sometimes mailboxes are deleted for sending spam and messages containing viruses.

In order to easily recover the password from Yandex. Mail, during registration, you must adhere to some rules:

  1. Login and password should be memorable and at the same time simple.
  2. During registration, you must specify:
    • secret question and answer to it;
    • alternative mailbox (perhaps registered in another system);
    • cell phone number.
  3. By specifying all these items, you can easily recover your Yandex password. Mail.
  4. After the phone number is entered into the register, it must be confirmed. A confirmation SMS will be sent to your phone.

Restoring mail in Yandex is not difficult and takes a little time if you do not have to contact support for help.

It's bad when stranger gets access to personal correspondence. Moreover, it can harm you. Users often face the problem of hacking mailboxes, but do not solve it, but create a new one. In vain. In addition to losing access to information, you run the risk of becoming a “correspondence” spammer or fraudster, because it is not known what purpose the hacker pursued your account. The vast majority of Runet users use Mail.ru services, which are tied to creating a mailbox. In this case, consider how to recover the password from Mail.ru mail.

Recovery in the standard way

For this type of recovery, you need to know the login.

  1. On the main page of Mail.ru, click on the "Forgot password" button.
  2. Enter your mailbox address and click Continue.
  3. Attention! If you haven't used your mailbox for 5 years, it could be permanently deleted.

  4. If the mail exists, you will be taken to the recovery page, where you enter the necessary information about the data during registration.
  5. After filling in all the fields and entering the captcha, click the "Continue" button.
  6. Attention! Account recovery is possible only by submitting the form. The method with the key question was found to be ineffective.

  7. Next, a second page will open with empty fields.
  8. After filling them out, click the "Submit" button, thereby your application will go to the support service for consideration.

Advice! Do not fill in all the fields if you do not know some. With clear answers to 2-3 questions, the answer will be yes and access will be restored.

Alternative option

If nothing happened and you received a refusal - do not be upset, try writing directly to technical specialists. Explain to them plain language the reason for the loss of the password (hacking, prolonged non-use) and the circumstances why it is important to restore access to this particular account. Send a letter to: directorat [email protected] Subject: password recovery. It remains only to wait for an answer.

Recovery using a mobile phone

If you provided your phone number during registration - more than easy way and you can't imagine. You will receive a confirmation code in the form of an SMS message, with the help of which the password will be restored in two mouse clicks. You just need to come up with a new combination.

Attention! If you have changed your number since registration, use the standard recovery method.

How I got hacked or preventive measures

There are viruses that create an exact copy home page any Internet resource. You, suspecting nothing, enter your username and password. But instead of opening the inbox, either nothing happens, or a pop-up window appears with content of a different nature: an error, an incorrect password, or even extortion of money under a far-fetched pretext. In this case, you need to check the system for viruses and urgently change the password for the mailbox.

Attention! If accounts were linked to the hacked mail in in social networks and bank accounts - urgently change your home mailbox on the appropriate resources!

In another case, the password could be learned by deception. If you replied to the "tech support" message with a letter with account information, the mail is no longer yours.

Attention! Technical support never asks for personal user data. Posts like this are fake!

So, we got acquainted with the types of hacking and methods for recovering a password from Mail.ru mail. If you do not believe in the conspiracy theory, please indicate your phone number when registering. This will make your life easier and minimize the risk of losing your account.