How to authorize a personal account in Rostelecom. How to link a personal account to a personal account Rostelecom

The Russian provider Rostelecom offers its subscribers unlimited opportunities. Through the services of this company, you can connect to the global network and interactive television, as well as use home telephony. The provider took care of the comfort of customers and provided an opportunity for each of them to get access to the official website of the company. Here, users can not only view the balance and manage connection settings, but also make payments for the services used. Before linking a personal account to personal account Rostelecom, carefully study the procedure.

Despite the simplicity of the personal account interface, many subscribers have difficulty making settings. To link a personal account, you do not need to carry out any intricate manipulations. It is enough to go to the desired page of the site and enter a digital value in a special line. You can find l / s in the contract, which is issued to each client upon registration.

To add a personal identifier, you must first register in your account on the official website of the company. After confirming registration and authorization in the system, you can make the following settings:

After connecting one of the used options, the rest appear in the menu automatically. Next, it is mandatory to authorize the entered data by entering your username and password and clicking "Authorize". This procedure must be carried out for each connected service separately.

How to turn off l / s through your personal account

How to link a personal account in Rostelecom's personal account is understandable, but what should be done to untie it? To do this, you need to enter your personal account system and select the required account. Next, go to the "Account Details" tab and click on the "Delete" link. In case of accidental deletion of a personal account, the user has the right to restore.

If the l / s does not bind or does not detach for unknown reasons, then you should call the customer assistance service at 8-800-100-08-00.

An experienced employee will advise on this issue and provide step by step guide to solve the problem that has arisen.

Most users prefer to use their personal account to manage their sets on their own. The possibility of using a single l / s is to the liking of most subscribers. You no longer need to provide 2-3 numbers to confirm payment transactions. It is enough to present one and all the information is displayed on the screen automatically.

Through a single personal account, you can connect auto payments. I entered one number, and by setting the system to automatic payment, the specified amount will be debited from the bank account during the specified period for home phone, internet and interactive TV. Additional services can also be paid for by this number.

View and print l / s

Many users managed to evaluate their personal account on the Rostelecom website: not only a client of the company, but also any user can create their personal account. How to create, activate and configure, what difficulties can customers face and what to do in this case? The answers to these questions are in the article.

Rostelecom: how to create a personal account (LC) step by step

The client's personal account does not appear after the conclusion of the service agreement, each user must independently decide whether he wants to create a personal account or not. If the client does not have enough receipts for payment and a support phone number, then he can do it on the site or in the application. By the way, this is where the subscriber will be able to quickly without additional calls and remembering commands!

To create a personal account in Rostelecom on the site, you will need (of course, if you don't plan to use ):

Open the authorization page lk.rt.ru and click on the inscription "Create" at the bottom of the screen.

In the window that opens, fill in the username and password fields. As a login, you can use either a mobile number (, you can at any time) or email. Other data will not work - it is impossible to open and, the service login (for example, home internet) or home phone number. The service will ask you to come up with a password of at least 9 characters, consisting of numbers and English letters (only lowercase or only uppercase). After the region of residence is selected, you must click the button "Continue".

The next step is to confirm the registration data. For a phone - SMS with a code, for an email - a letter with a link to follow.

The service will offer to link the service using a personal account, service login or phone number (for company subscribers) - you can skip this step.

Receiving a login for authorization in the personal account - it will come in an email or SMS to your mobile. Login can be used on a par with registration data, the password is the same.

Similarly, you can create account across mobile app(this will require).

Unable to register

Users face two main problems when creating a personal account:

The phone number or email is already in use in another personal account.
The personal account is already linked in another personal account.

The solution is the same in both cases:

It is necessary to restore access to the previously created ELC, for this there is a button in the authorization window. If access to the phone and / or email is lost and it is impossible to recover the password, then you should contact the support service, but you need to be prepared that the problem will not be solved quickly.

Delete linked personal accounts in the ELC, change or delete phone / email. At least one contact must remain. If you no longer need it, you can delete your account. Now the question of how to delete is solved very easily using the button "Delete your account" in section "Personal data".

Now you can create a new personal account or link the desired personal account.

How to use your personal account Rostelecom

Users who are not customers of the company can:

leave a request for connecting the service;
contact the support service with a question;
find out the addresses of the nearest offices.

For customers, there are much more opportunities, but in order to use them, you need to link connected services.

In the LC, the client can:

manage tariffs and options;
and pay for services
connect the bonus program;
Set up billing for .

In section "Personal information" the user profile is located. A completed profile will facilitate the process of restoring access in case of loss of a password / email / phone number and will simplify interaction with the support service. In this section, you can link social network to the personal account - so the user will receive another way to authorize.

When connecting, Rostelecom automatically opens a personal personal account - it contains information about the purchased options. In Rostelecom, you can manage all services from your personal account. How to link a personal account to Rostelecom - detailed instructions below.

To start working with a provider, you need to link a Rostelecom personal account in your personal account. This will help to quickly, efficiently engage in management. You can always choose a tariff yourself, make a payment or request a full statement of the state of the balance.

You need to go to your personal account. If access passwords are suddenly lost, then there is an opportunity to register directly on the Rostelecom website. Registration is simple and takes very little time. It is advisable to be careful when choosing a password. It must be at least nine characters long. Provided that the password is correctly chosen for the address Email, you will receive a letter confirming registration on the Rostelecom website. If not, then registration will have to be repeated. The mechanism for re-registration is the same: come up with a password and wait for confirmation by e-mail.

What is a personal account in Rostelecom

All payment transactions go through it. It can be set to a variety of options: interactive TV, home telephone, etc. For effective management, you need to add them to your personal account. It contains detailed information about all connected services.

As soon as the contract is concluded, a personal number will open in the database, which consists of 14 digits and this is also an identifier or access to perform almost all operations. It can also be found in the service agreement. If you can’t find a personal number in the contract, you need to find the subscriber’s personal account. Some confuse the contract number and personal account - these are slightly different things. Most of the time they don't match. For clarification, you can contact the operator.

Account linking process

Step-by-step instructions for linking a Rostelecom personal account:

The first step is to enter the office.
You will need to select the region of residence and the type of service.
Enter the identifier and confirm the connection of the service.
Activation.

It is important that all services that are registered on personal account, will be automatically registered in the account. There is no opt-out feature. Options are either automatically attached to all or not. Please note that you must connect services from your home address, that is, the address where the service is used. The entrance to the office must be made from a home computer or laptop.

The identifier is in the contract. If you suddenly have problems connecting, call the Rostelecom operator by phone: 8 800 100 08 00. The account number is non-disclosure information, therefore, in order to verify the validity of the request, the operator will ask you to clarify the following data:

full name of the user;
series and number of the passport;
Secret word;
place of residence.

The operator will ask a question about the amount of the last payment. Rostelecom takes subscribers' personal data very seriously. This is done for the sake of safety. personal information and validating the request. There is also always an option to come directly to one of the branches of the Rostelecom office with documents and request a number. You can find out the address of a branch in your city on the Rostelecom website.

For security reasons, after the procedure for linking a personal account with Rostelecom, activation will be required. Thus, no one will be able to take over the control functions. Activation is a simple procedure that takes a few minutes. Select one of the registered services, fill in the access passwords and click on the Authorize button.

Conclusion

This article described in detail how to link a personal account to Rostelecom. It's a few simple steps, having made which, the user gets full access to management. Convenient service, high speed of operators will help you forget about long queues and long waiting, and you can resolve your questions using hotline- experienced Rostelecom operators will help you figure it out.

“How to link a personal account to a personal account of Rostelecom?” is a topical issue for subscribers of Russia's largest operator of broadband Internet access. Unlike most of its competitors, Rostelecom uses unique system logging into the service control panel by phone number or email address, which greatly expands the basic capabilities. The operator is famous not only for its Internet, but also for interactive TV, local and mobile telephony. Each of the services is accompanied by the assignment of a personal account number to the client - a unique identifier that allows the system to determine the client's personal data and the type of offer used.

In this article, we will look at ways to attach, authorize and deactivate a personal account.

I can't link my personal account in my Rostelecom account

The subscriber encounters this problem even at the stage of registration in his personal account - a unique solution that offers to use an extended list of services:

checking the balance of the Internet, phone or television with the possibility of quick replenishment;
obtaining a detailed statement of accrued funds, Internet traffic costs, TV packages and other information related to a specific service;
the ability to manage additional services with notification of the need to pay for them;
access to a convenient news page where you can learn about the latest updates, promotions and company news.

After successful registration, you must complete authorization, for which you must enter the specified login and password. Now you have access to the full functionality of your personal control panel. Let's consider how to link a personal account in Rostelecom's personal account. As we have already noted, a unique digital combination is assigned to the subscriber individually and is an identifier of the service used.

Separate entry of data into your personal account is an additional guarantee of security from the operator.

Linking will take only a few minutes, to do this, select the "Link personal account" menu and fill out the form that appears, where you need to specify:

your service area, select required option from the opened list;
personal account number or phone number of the Rostelecom network. Specified depending on what service you use and want to implement in the user account.

Save the changes and proceed to the authorization process.

Rostelecom personal account authorization

The unique system for protecting the user's personal data has contributed to the development of additional authorization of your contract number.

To confirm ownership of the contract for the provision of services and equipment, you will have to do the following series of actions:

enter the unique identification numbers that are located on the back of the modem or set-top box in the appropriate line;
submit the data and wait for an e-mail or SMS message with further instructions.

If all actions were performed correctly, all added numbers will be displayed in the list on home page your personal account. This is done to be able to quickly access payment and view statistics for a particular service. If the personal account is not linked, you should contact the operator's official support service for help. You can do this completely free of charge by calling a free round-the-clock number, which can be found on the corresponding page of the official website.

Formulate your problem in advance and inform the operator of the actions taken. In this case, you need to inform that your personal account is not linked to your Rostelecom personal account. Activation will be done manually.

The specialist may require you to provide some unique data, which will make sure that you are a subscriber of the company.

How to disable a personal account

Have you stopped using one of the company's services and want to remove it from the list of the Rostelecom user's personal account? You can do this yourself, using the basic functionality of the system.

Select an account that is no longer in use and does not need further maintenance;
Click on the item "Details about the account";
On the page that appears, select "Delete account" and confirm your actions.

If you accidentally deleted the wrong service, you can re-add it to the list by repeating the steps from the previous section. It happens that subscribers have a question: “I deleted the service and I can’t bind it again, what should I do?”. This may be due to incorrect data re-entry or a system glitch. Try to exit and go to the control room. If you are sure that you are doing everything correctly, but the error has not been resolved, contact the support service or the nearest service center.