Mass effect andromeda black. Mass Effect: Andromeda won't launch

Mass Effect: Andromeda crashes, Mass Effect: Andromeda won't start, Mass Effect: Andromeda won't install, Mass Effect: Andromeda has no controls, no sound, errors pop up, Mass Effect: Andromeda doesn't saves work – we offer you the most common ways to solve these problems.

First, check if your PC meets the minimum system requirements:

  • OS: 64-bit Windows 7, Windows 8.1 and Windows 10
  • Processor: Intel Core i5 3570 or AMD FX-6350
  • Memory: 8 GB
  • Video: NVIDIA GTX 660 2 GB, AMD Radeon 7850 2 GB
  • HDD: 55 GB free space
  • DirectX 11

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.

Do not forget that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website.

Mass Effect: Andromeda won't launch

Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as administrator in compatibility mode for different versions Windows.

Mass Effect: Andromeda slows down. Low FPS. Logs. Friezes. hangs up

First - install the latest drivers for the video card, from this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.

Mass Effect: Andromeda crashes to desktop

If Mass Effect: Andromeda often crashes to your desktop, try lowering the quality of the graphics to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. It is also worth checking for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in Mass Effect: Andromeda

More often than not, the problem with the black screen is an issue with the GPU. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.

If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.

Mass Effect: Andromeda won't install. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run properly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in Mass Effect: Andromeda

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.

Controls not working in Mass Effect: Andromeda

Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in Mass Effect: Andromeda

Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card, check for new drivers on the manufacturer's website.

The long-awaited role-playing action about intergalactic adventures Mass Effect: Andromeda is available on PC, PS4 and Xbox One. The optimization of the game cannot be called bad, but if you have any problems, then in this article we will try to help you solve them. Don't be discouraged if you can't launch the game or it slows down for you, perhaps the essence of the problem lies in something unrelated to the power of your system. If you have Mass Effect: Andromeda does not start, slows down, crashes, Mass Effect: Andromeda errors, black screen, no sound, Mass Effect: Andromeda does not install, multiplayer does not work - we offer you ways to solve these problems.

Mass Effect: Andromeda Minimum System Requirements:

  • OS: Windows 7, Windows 8, Windows 10 (x64)
  • CPU: quad-core Intel Core i5 3570 | six-core AMD FX-6350
  • RAM: 8 GB
  • Video card: NVIDIA GeForce GTX 660 (2 GB) | AMD Radeon 7850 (2 GB)
  • HDD: 55 GB
  • DirectX version: 11
  • Sound card: compatible with DirectX
  • OS: Windows 7, Windows 8, Windows 8.1, Windows 10 (x64)
  • CPU: quad-core Intel Core i7-4790 | octa-core AMD FX-8350
  • RAM: 16 GB
  • Video card: NVIDIA GeForce GTX 1060 (3 GB) | AMD RX 480 (4 GB)
  • HDD: 55 GB
  • DirectX version: 11
  • Sound card: compatible with DirectX

Software update

Before you fight in hysterics, remember all the dirty words and want to crash your PC, carefully read this article, which contains solutions to the most popular problems. First, update your video card drivers:

AMD Radeon .
Download video card drivers NVIDIA GeForce .

To always be aware of all updates, we advise you to download the program Driver Scanner .

To optimize your computer for the needs of a particular game, we advise you to use the program Razer Game Booster .

Also, do not forget about additional software, such as DirectX .

Mass Effect: Andromeda won't launch

To get started, try launching the game not from a shortcut on the desktop, but from the Origin library (on the PC) or from the root folder of the game. Make sure that the installation of the game has been completely completed, and all files have been downloaded. In addition, before installing it is better to disable anti-virus software. It is possible that some game files were deleted or installed incorrectly, and therefore you need to either check the local files in Origin or reinstall the game.

Mass Effect: Andromeda slows down. Low FPS. Logs. friezes

Before scolding the optimization of the game, carefully review the official system requirements of the game (see above). Make sure your system fully complies with them. In addition, if your computer meets the minimum requirements, and you play on high graphics settings, then do not be surprised. low FPS. In such a case, you just need to lower the graphic settings in the game.

Also do not forget about the video card driver. Before the release of Mass Effect Andromeda, new drivers were released for it. Be sure to update them, and after that run the game. During the game, try to disable all external programs that consume a lot of resources (antivirus, browser, etc.).

Mass Effect: Andromeda crashes to desktop. Kicks out of the game

Make sure your computer has enough free RAM. Often, crashes occur due to a mismatch between the hardware and the requirements of the game. Also, try to clear your RAM before launching Mass Effect: Andromeda by closing external programs that use a lot of RAM. You can see how much RAM you have in the Task Manager under the "Performance" section.

Black screen in Mass Effect: Andromeda

To get started, try the standard solutions: during a black screen, switch to windowed mode (Alt + Enter) and vice versa, restart the computer and start the game again, update the video card driver, update Origin. If all of this does not help, most likely your graphics card or processor does not meet the minimum system requirements of the game.

Mass Effect: Andromeda won't install

To install Mass Effect: Andromeda you must have an active internet connection. When installing the game you are on Origin, make sure you are using latest version client, and install an update if necessary. Sometimes the installation may freeze. In this case, do not worry, but just wait. How quickly the game will load and install depends largely on the speed of your Internet connection.

Make sure you have more than enough free space on your hard drive, otherwise the game won't install. Before installing, disable your antivirus, as it can block some processes that interfere with the game.

There is no sound in Mass Effect: Andromeda. The sound stutters. Sound doesn't work

Sometimes the problem may not be with the game itself, but with the sound device. Check that it is fully functional on the example of other games. Also, update your audio driver. It will not be superfluous to check if the sound is turned on in the game settings. Check the integrity of the local files, perhaps some failures occurred during the installation.

Character not moving in Mass Effect: Andromeda

Switch from combat mode to explore mode, then jump, and then launch the scanner. If the problem is not solved in this way, restart the game itself.

Multiplayer not working in Mass Effect: Andromeda

To begin with, I would like to clarify all the subtleties. Firstly, the game's multiplayer does not support proxy servers, so if you use them, disable them. Second, for multiplayer, you must have good connection with internet. Otherwise, you may either not connect to the online session or experience lags.

There is no Russian language in Mass Effect: Andromeda. How to enable Russian

Officially, the game is localized into Russian (text only), and therefore it is not necessary to download any localization or something like that. If, for some reason, you have a different language in the game by default, try changing it in the settings or in Origin. Also, don't forget that if you play in the western region, then by default you will have a different language set.

Controls not working in Mass Effect: Andromeda

Unlike the previous three parts, Mass Effect: Andromeda has official support for gamepads on PC. That is, now you can control the character not only with the keyboard and mouse, but also using the controller. In addition, if you need to quickly switch between gamepads and keyboards, then simply press any button on one of these devices, after which the control will automatically change.

If the control does not work for you, describe in the comments below what exactly you cannot do, and what you play on - the keyboard or the gamepad (model).

Mass Effect: Andromeda has a bug. Bugs

If you encounter any bug in Mass Effect: Andromeda, please report it in the comments below with its exact name. We will try to help you solve the problem.

If you didn't find suitable solution If you have a problem with the game, you can ask us a question in or below in the comments. We will gladly read it and try to help you! This article will be updated.

A couple of days ago, something happened that many fans of the deservedly legendary space series Bioware releases Mass Effect Andromeda. So that no one talks about this game, no matter what problems it has with animation, and indeed problems with the technical component in general, but new game in series Mass games Effect is always an important event.

Despite the many negative reviews about the adventures of the Pathfinder, Mass Effect Andromeda can at least work stably and even give out a decent frame rate on many machines, despite the juiciest picture. But nonetheless, modern project- this is a modern project, and of course, it could not have done without some “jambs”.

In this article, we will look at various errors, bugs, and other issues in Mass Effect Andromeda, as well as show you how to fix them. To get started, as always, you need to familiarize yourself with the system requirements for Mass Effect Andromeda, because a huge number of problems can manifest themselves precisely because your PC does not meet these requirements.

  • Processor: Intel Core i5 3570 | AMD FX-6350
  • RAM: 8 GB
  • HDD: 55 GB hard disk space
  • Video card: Nvidia GeForce GTX 660 | AMD Radeon HD 7850 with 2 GB of memory
  • DirectX version: 11
  • As well as: Keyboard, Mouse
  • Operating system: Windows 7 / 8.1 / 10 (x64 only)
  • Processor: Intel Core i7-4790 | AMD FX-8350
  • RAM: 8 GB
  • HDD: 55 GB hard disk space
  • Video card: Nvidia GeForce GTX 1060 | AMD RX 480 with 3 GB of memory
  • Sound Card: DirectX Compatible
  • DirectX version: 11
  • As well as: Keyboard, Mouse

So, we hope that your PC meets at least the minimum system requirements, as problems may stem from the fact that the computer simply cannot handle the game.

Solving various problems and errors in Mass Effect Andromeda

Low FPS in Mass Effect Andromeda

Quite a standard problem for all newly released games. But you should not worry, because the solution to this problem has literally been in front of you all this time. You have installed new drivers for your video card that came out not so long ago, right? If not, then that's the whole point. The thing is that almost always with the release of some AAA game, drivers for video cards are also released, which will be optimized specifically for it. So head straight to your graphics chip manufacturer's website and download the latest drivers. And one more thing - if you are trying to play Mass Effect Andromeda on some kind of integrated card, then it is better to give up this idea, as they are not designed for use in such high-tech games.

Black screen in Mass Effect Andromeda

Black screen in games is already a fairly classic problem. In this case, you should not worry, as users have already found a couple of ways to get rid of this problem.

  • First you need to uninstall Corsair Utility Engine if such software is installed on your computer. Once you uninstall this software, restart your PC and try to launch Mass Effect Andromeda again.
  • The second step that you can resort to is running the game in windowed mode. To do this, simply launch the game, and then press the Alt + Enter key combination. If it works, go to the Mass Effect Andromeda Settings and change the game mode to Windowed or Borderless Windowed. After that, it should start up as it should.

Mass Effect Andromeda Won't Launch

It may also happen that your copy of the game does not start at all. Users have already found out that Anti-Virus can block one specific file - ActivationUI.exe. All you have to do is to put ActivationUI.exe on the exclusion list for your Antivirus. After that, try running Mass Effect Andromeda again.

Mass Effect Andromeda: Ryder stuck in animation

As we already know, Mass Effect Andromeda has huge animation problems. You may be in a position where your main character will get stuck during the execution of the next animation. To get out of this rather funny situation, do the following:

  • Try switching between combat mode and exploration mode.
  • …try to jump. As they say, sometimes it helps.
  • Try turning your scanner on and off.
  • Well, if everything is useless - restart the game.

Mass Effect Andromeda freezes in cutscene

During Ryder's becoming a Pathfinder, there is a possibility that the game will freeze during this cutscene. Quite an unexpected problem, but users have already found some ways to solve it.

  • Put Mass Effect Andromeda in windowed mode for the duration of the cutscene, and do the opposite after the cutscene ends.
  • If you have overclocking on the processor, then reset its settings to factory settings. Some users claim that this can help.

Bugs with HDR in Mass Effect Andromeda

Some players are reporting some weird graphical bugs and glitches while using HDR in Mass Effect Andromeda. All of this should of course be fixed in the coming patches, which we hope will follow soon, but there is one workaround for this problem. It consists in a simple Alt + TAB during the game.

New project from Bioware - Mass Effect Andromeda- got to the users. However, some players may experience some problems.

What to do if it slows down, lags, crashes or does not start at all Mass Effect Andromeda? We will try to see common problems that may arise with the game.

It is worth noting that the bugs and shortcomings of the game (for example) will be fixed in new patches that can be downloaded later.

First of all, it is worth checking whether your computer meets the requirements specified by the developers in terms of characteristics.

Minimum system requirements:

  • Processor: Intel CPU Core i5-3570 or AMD FX-6350 or better
  • RAM: 8 GB RAM
  • Video Card: NVIDIA GeForce GTX 660 (2 GB) or AMD Radeon 7850 (2 GB) or better
  • DirectX: Version 11
  • Free place: 55 GB
  • Operating system: Windows 7, 8, 8.1, 10 (64 bit)
  • Processor: Intel Core i7-4790 or AMD FX-8350 or better
  • RAM: 16 GB RAM
  • Video Card: NVIDIA GeForce GTX 1060 (3 GB) or AMD Radeon RX 480 (4 GB) or better
  • DirectX: Version 11
  • Free space: 55 GB

Lags, brakes, low FPS, freezes, crashes and black screen most often occur due to weak hardware, so make sure that your PC meets the system requirements.

If everything is ok, then update software. First, download the latest video card drivers, which can be found on the official AMD Radeon and Nvidia GeForce websites. Don't forget to download the latest update for your processor.

In addition, you can optimize your computer for video game needs by installing Razer Game Booster or Nvidia GeForce Experience. And don't forget to update DirectX.

If in the game no sound, you should check your audio device. Make sure it is connected to the PC and that there is sound in other games or programs (start a YouTube video, for example). Update your audio and video card drivers, if available.

Gamepad (joystick) not working- try reconnecting the device to the USB connector. If this does not help, close the game, connect the gamepad, and only then launch Andromeda. Make sure Windows has downloaded the required gamepad drivers. It is worth noting that some joysticks do not support the game. The project is working with Xbox 360 Controller and Xbox One Controller.

V Mass Effect Andromeda there is an official Russian translation (text only). If no Russian, go to the game settings and check that it is selected. If this does not help, go to the properties of the game in the Origin service and set the "Language of the game" field to "Russian". It is worth noting that Mass Effect Andromeda translated into Russian, so you do not need to download crackers.

  1. Game won't start:
  • Make sure your system meets at least the minimum requirements of the game;
  • If you start the game, but nothing happens, then check the list of processes in Task Manager. If the game is present in the processes, it most likely blocks firewall or antivirus. Add an Application to the Exception ActivationUI.exe located on the way C:\Program Files (x86)\Origin Games\Mass Effect Andromeda\Core\.

2. Error on startup referring to DirectX:

  • Update first DirectX;
  • Also update the drivers for the video card, the minimum version of the required drivers is on NVIDIA: 378.78, and on AMD: 17.3.2;
  • Install or update packages VC++ 64-32-bit versions, put both.

3. Black screen:

  • First, check the system requirements. If the central processor is not powerful enough or there is not enough RAM, the game may freeze at startup and there will be a black screen, or the game just starts very slowly and is worth the wait;
  • If the capacity of your system is sufficient, you should make sure that they are all available for download. Click WIN+R, in the opened window enter msconfig, go to section downloads and click on the button Extra options and if there are ticks in points number of processors and maximum memory uncheck the boxes and save the changes;
  • Reinstall the program Corsair Utility Engine;
  • It is also worth trying to switch the game to windowed mode and vice versa using keyboard shortcuts Alt+Enter.

4. Problem with multiplayer:

  • Disable proxy server and connection VPN.

5. The game lagged:

  • Apart from an internal code bug in the game, which will be solved by patches, there are three reasons for the game to freeze;
  • The central processor is too loaded, or your processor is weak, or it is loaded with something else and it is worth checking the list of processes in the Task Manager;
  • The RAM memory is full, the same as with the processor, or there is not enough volume, or check what is filled;
  • The video card can not cope, it is worth lowering the quality of the graphics.