Is it possible to recover the mailbox. How to restore Yandex mail if you forgot your username and password

You can independently restore access to your account using a verified phone number, email address, or a reply to Security Question... Follow the instructions on the restore access page to get started.

If for some reason you are unable to restore access on your own, a recovery questionnaire will help you.

Restoring access using a questionnaire

To ask for help, fill out the access restoration form. First, Yandex.Passport will check the profile automatically, and as a result, it can immediately restore access to your account. Therefore, try to remember as much as possible about your account.

Advice. If possible, fill out the questionnaire on the computer (phone, tablet) from which you usually log into Yandex. When restoring, Passport tries not to trust the new IP addresses and computers, so that it would be more difficult for attackers to gain access to your account.

In some cases, additional verification may be required, and your profile will be sent to the support service.

How it works

All data you entered is checked automatically, so try to fill in the fields as accurately as possible. : with the same letters e / ё, in transliteration, if you used it, and so on... If you are not sure if you remember exactly your old password or the exact spelling of the first and last name, enter as you remember or add other options (to do this, click the + button next to the field).

The more you remember how you used your account and what data you specified in it, the more likely it is that access to your account will be restored. At the last step, you will need to attach your passport photo, driver's license or passport. We ask you to take a photo with the document so that no one can access your account by stealing your document.

Photo requirements

If after sending the questionnaire you receive a message "The data of the questionnaire does not match the information about the account.":

Check if you entered the correct username before filling out the form. Our recommendations will help you remember the correct spelling of your login.

Try to answer all the questions, the answers to which you remember at least approximately.

Try to fill out the questionnaire again on the same computer or mobile device from which you usually go to Yandex.

Today we decided to talk about how you can recover data from your mailbox on the Mail service. Many users know that the Mail service is one of the most popular sites in our country. The service appeared relatively long ago, at that time even the connection to the Internet was made through ancient dial-up modems, and from this it can be revealed that only a small part of the population used the Internet. But today most of the users choose this particular mail service, since in reality it is quite simple to register on it, and also the plus is that after registration, the user gets the opportunity to use not only his mail, but also other services provided by this major project. Also, an important advantage is that Mail.ru mail provides really high-quality services for its users. There are many different reasons by which you can lose your data from your mailbox, and in most cases, passwords, as well as all important information are recorded on the computer, therefore, if you lose it, it is simply impossible to remember your data. Therefore, the first thing you need to know is how to recover Mail.ru mail.

The main "troika"

So, currently there are only three options, with the help of one of which you can restore access to your mail. Mail.ru e-mail has technical support, so you can contact directly there with a question about restoring your mailbox. The second option means entering your mobile phone, but this will only be relevant if you entered and confirmed it during registration. Of course, at present, very few people do this action, since no one has a desire or simply there is a fear to light up their number. Nevertheless, if you still have access, we recommend that you confirm your phone number, do not worry about its safety and confidentiality, the system has powerful protection, and accordingly, your data will not be able to end up in third hands. Setting up Mail.ru mail is actually very simple, but in recent times a lot of additional points were added there, but if you do not have a desire to waste your time, then you can fill in only the basic parameters. The third way is to answer the security question that you specified during registration, although if you have lost all the data, then you may not remember the answer to the security question for sure.

Let's try it in action

Let's now move on to practical work, or rather, we will begin the procedure for restoring the mailbox. First of all, you directly need to go to the postal service, and then click on the "Forgot your password?" After clicking, you will be taken to the password recovery page, where you will be asked to enter your mailbox address. If you do not remember the address of your mailbox, then you need to remember to whom you previously sent letters, then you can contact this person and clarify your data. However, if you have developed logic, then you can find a solution to this issue. You can also find out how to restore Mail.ru mail in the replies on the service itself. But there, in principle, ordinary users answer, so various kinds of disagreements can be identified, which will only help you get even more confused.

Free Mail.ru mail and its control check

When you enter your mailbox address, you will be asked a question that you need to answer. The answer, as we wrote earlier, you yourself set during registration and if you remember it, then you should enter it in the line, then enter the numbers or letters from the picture and click the "Recover password" button.

Forgetfulness is not a vice

If you do not remember the answer to the security question, do not immediately get frustrated and think that you can restore your mailbox you won't be able to. We pass on the button "I do not remember the answer". Now you will have a form in which you will need to enter your data, while the system itself does not prompt you to enter them correctly. You yourself must enter what you remember the data when you entered them during registration. Of course, if you entered your real data, then it will not be difficult for you to indicate them in this form.

There should be a lot of mail

Before performing recovery, we recommend that you register a new mailbox, if you, of course, do not have one yet. You need a new mailbox so that the Mail service support can contact you and send you instructions for further proceeding with account recovery, or you will simply be sent a new password. In the form, you will need to enter your Name, Surname, as well as your date of birth, indicate the old password (if you do not remember it, then you can enter the wrong password), and the approximate time when the account was registered, for this you will be offered several time options ... I would also like to remind you that it will be a little more difficult to recover, since other data will be required from you, and if the mailbox was deleted a long time ago, then it will be almost impossible to remember the data. Of course, there is a way out in such a situation, only it refers to a more problematic issue. After completing the entire form, you should submit a request.

Let's wait a bit

Now you know how to restore Mail.ru mail, you just have to wait for a response from the support service. Basically, if you do not want to wait for several days, then from the new mail account you can directly contact the technical support of the mail service "Mail". Of course, the overall result will only depend on what data you currently have, and if there is enough of it, then most likely the technical support service will give you a link to set a new password.

After setting a new password for your mailbox, you can go to the main page "Mail.ru/mail - login". Next, authorize with a new password.

How to recover Mail.ru mail using a mobile phone?

In fact, this is all done very simply, and most importantly, quickly. Of course, when entering data, we recommend that you take your time so as not to make mistakes. So, as we have already mentioned, you can restore your mail account using your phone only if you entered it during registration, otherwise this recovery option immediately disappears, and you should consider other options that we just talked about. ...

Mobile recovery

Previously, you should go to the password recovery page and enter the phone number that was specified during registration there. If you entered the number correctly, then after a few minutes you will receive an SMS message with a short control code. You will need to enter this control code into the form on the page, and then click the "Continue" button. This recovery option is extremely fast, since after successfully confirming the code, you can immediately enter a new password and then go to your mailbox.

Sometimes, not very experienced users have a situation when, after registering their own e-mail, they rarely use it, as a result of which it is easy to forget your own Email address. But in this case, you can still find out your email address with several different ways... In this article, I will tell you about these methods. The more actively you used your own email address, and not only to receive make money on the Internet , the easier it will be to do this.

How to find out your email address if you've forgotten it

So let's start in order. Perhaps the most in a simple way to find out your address e-mail if you have forgotten it - this is to ask your own acquaintances to whom you previously sent letters from your e-mail. If so, then in their history of letters, they should easily find your letters, and will inform you of it.

But what should you do if you did not write to your friends from your email address? Or have your friends deleted your letters over time?

Let's look at several ways to find out your email address:

1. The easiest way. There is a chance that you still have access to your e-mail, since you did not leave it. All that is required of you in this case is to go to Email or another postal service on which you set up your own mailbox. Your email address will be presented there:

2. Also a pretty simple way. Various internet browsers have an automatic form filling function. In the event that the automatic filling function is not disabled for you, then when you navigate to different sites, prompts are displayed. Try to click on the Email input line and perhaps you will get the hint you need:

By the way, it was this method that helped me remember my own Email when I just started trying earnings on games ... To sign up for great games with real money withdrawal and I had to remember my own Email this way.

3. If you use Google Chrome as an Internet browser, look at the saved passwords in its settings. The point is that when you save any passwords in this browser, your email address is also added. Open GoogleChrome and in command line type in: chrome: // settings / passwor ds. In the window that opens, see if your mail is there, which you could save for some site:

4. If you registered on any site, Internet project, for example on , etc., then almost everywhere you need an e-mail address to register, which will then be registered in your profile. And it can help you well if you have forgotten your email address. Just go to these sites, of course, if you remember the username and password from them, then go to the settings and look for your own email address there. For example, the popular social network Odnoklassniki also stores your Email address. Go to the settings under your avatar and see your Email there:

5.Any mail service has a password recovery function. You can use this function and remind your own email address. Highly good way to find out your email address by your phone number:

6. Perhaps your email address will be available in Google search. Go to the Google search engine and enter your details in it. Please fill in all the details to make your search more precise. You can also add the word mail to this information:

7. If you are using a modern smartphone on Android and have been authorized in it, then your Google account must be connected in its settings. Open it so you can see your Gmail email address:

How to remember your email address

It seems that at least one of the above methods will help you remember your own email address. If none of the above methods can help you, then write to the technical support of the mailbox on which you registered your mail. The technical support staff should help you solve your mail problem as soon as possible. If all of a sudden this for some reason does not help, then you always have the opportunity to get yourself a new email address, only in this case, try not to forget it in the future. Now you know exactly how to find out your email address or remember your own email address if you have forgotten it.

Yandex. Mail - free Email protected from spam and viruses. It is quite easy to create a mailbox in this system. Yandex.Mail has a good security system, so if you register correctly, you can easily recover your username and password. The article provides recommendations on how to recover mail on Yandex.

Password recovery

If you have forgotten your password, you can recover it as follows:

1. You need to follow the link and click "Remember password".
2. In the next window, you should enter your login or e-mail, and also enter the characters from the picture.
3. By clicking the "Next" button, the user will be offered three options for password recovery:
   • indicate the phone number associated with this page, and then enter the code that will be sent to mobile phone;
   • give an answer to the secret question that was specified during registration;
   • to introduce additional drawer if it was specified earlier. A letter with a link will be sent to this postal address, by clicking on which you can change your password.
4. After that, you must enter the characters from the picture and click "Next".
5. The next step is to change the password and click "Finish".
6. If none of the methods helped, you should write a letter to the support service by clicking on the link. The letter should describe your problem.

Login recovery

Restore Yandex. Mail is much more difficult than recovering a password. This requires:

1. Contact the people to whom you sent letters from your mailbox. Perhaps they still have a letter with a postal address.
2. Contact support. If you have entered all the registration data correctly, they will help you restore mail on Yandex by finding your login in the system.

Recovering a deleted mailbox

If you accidentally deleted a mailbox (or it was deleted by system moderators), then you can restore deleted Yandex mail in the following ways:

1. When creating a mailbox, the user simultaneously registers an account in the system. You need to log into your account and create a mailbox, but in this case, the information from the old postbox will not be restored.
2. You can also contact the project support service, where they will help you solve the problem, since sometimes mailboxes are deleted for sending spam and messages containing viruses.

In order to easily recover your password from Yandex. Mail, during registration you must adhere to some rules:

1. Login and password should be memorable and at the same time simple.
2. During registration, you must indicate:
   • secret question and answer to it;
   • an alternative mailbox (possibly registered in another system);
   • Telephone number.
3. By specifying all these points, you can easily recover your Yandex. Mail.
4. After the phone number is entered in the register, it must be confirmed. An SMS will be sent to the phone for confirmation.

It is not difficult to restore mail in Yandex and it takes a little time if you do not have to contact the support service for help.

It's unpleasant when stranger gets access to personal correspondence. Moreover, it can harm you. Users often face the problem of hacking mailboxes, but do not solve it, but create a new one. In vain. In addition to losing access to information, you run the risk of becoming an "absentee" spammer or fraudster, because it is not known what purpose was pursued by the cracker of your account... The overwhelming majority of Runet users use Mail.ru services, which are tied to creating a mailbox. In this case, we will consider how to recover the password from Mail.ru mail.

Recovery in the standard way

For this type of recovery, you need to know the login.

1. On the main page of Mail.ru, click on the "Forgot your password" button.
2. Enter the mailbox address and click the "Continue" button.

Attention! If you have not used your mailbox for 5 years, it could be permanently deleted.

3. If the mail exists, you will be taken to the recovery page, where you enter the necessary information about the data during registration.
4. After filling in all the fields and entering the captcha, click the "Continue" button.

Attention! Account recovery is possible only by submitting the form. The key question method was found to be ineffective.

5. Next, a second page will open with empty fields.
6. After filling them out, click the "Submit" button, thereby your application will go to the support service for consideration.

Advice! Do not fill in all the fields if you don’t know some of them. With the help of clear answers to 2-3 questions, the answer will be yes and access will be restored.

Alternative option

If nothing worked and you received a refusal - do not be upset, try to write directly to the technical specialists. Explain to them simple language the reason for losing the password (hacking, long-term non-use) and the circumstances why it is important to restore access to this particular account. Send your letter to: [email protected] Topic: password recovery. It remains only to wait for an answer.

Recovery using a mobile phone

If during registration you indicated your phone number - more easy way and you can't imagine. You will receive a confirmation code in the form of an SMS message, with the help of which the password will be recovered in two clicks of the mouse. You just need to come up with a new combination.

Attention! If you have changed your number since registration, use the standard recovery method.

How I got hacked or preventive measures

There are viruses that create an exact copy home page of this or that Internet resource. You, suspecting nothing, enter your username and password. But instead of opening the inbox, either nothing happens, or a pop-up window appears with content of a different nature: an error, an incorrect password, or even extortion of money under a far-fetched pretext. In this case, you need to check the system for viruses and urgently change the password for the mailbox.

Attention! If accounts were linked to the hacked mail social networks and bank accounts - urgently change your home mailbox on the appropriate resources!

In another case, the password could be learned by deception. If you responded to the technical support message with a letter with information about your account, the mail is no longer yours.

Attention! Technical support never requires personal user data. Such messages are deception!

So, we got acquainted with the types of hacking and methods of password recovery from Mail.ru mail. If you do not believe in the conspiracy theory, indicate your phone number when registering. This will make your life easier and minimize the risk of losing your account.