A social worker should be. Social worker profession

What is a social worker? What are his responsibilities? What do you need to know in order to become a social worker? You will find answers to these and other questions in this article. So, a person who provides social and consumer services for senior citizens and disabled people is a social worker.

Responsibilities

The duties of such a specialist include a huge amount of work, namely:

Provision of social services guaranteed by the state and legislation;

Strict adherence to the established schedule of visits;

Identification of the elderly and people with disabilities who need social assistance;

Informing this population group about the rights and obligations, the conditions for the provision of state-guaranteed social services;

Conducting a survey among the elderly and disabled people in a certain area;

Taking part in the preparation of documentation for pensioners;

Submitting your proposals regarding the improvement of living conditions and services for the population;

Establishing contacts with relatives and neighbors of the wards in order to attract them to help a pensioner or disabled person;

Maintaining contact with the patient's doctor;

Compliance with absolute confidentiality;

Making purchases with the money of the wards with the provision of a report on expenses, etc.

Addition

In general, the responsibilities of a social worker may differ. It depends on where exactly he works, with what people, in what city and area. In some cases, a social worker must also deliver the necessary medicines and other goods to the house, pay for utilities with the ward's funds, and provide assistance and assistance in cleaning the premises. If necessary, such an employee should organize housing repairs, processing of a site near the house, funeral services, and so on. In situations where a pensioner or disabled person becomes ill, a social worker must provide first aid, so it is very important that he has the necessary skills.

First, the social worker enjoys general rights. Its activities are based on the legislation of the Russian Federation on social services, internal labor regulations and job description provided by the body social protection... V general outline such a specialist has the right to receive truthful and complete information about the ward and members of his family, including information about their state of health; involvement of relatives to provide assistance to a disabled person or a pensioner (if this assistance goes beyond the responsibilities of the social service); the use of personal documents of the served person in order to fill in the necessary papers.

A responsibility

A social worker is responsible for various kinds of labor discipline violations. He must be loyal to the charges and understand their position. You need to be prepared for everything: for poor health and other problems. A social worker can be held liable for untimely or poor-quality medical care, refusal of it and other violations.

A social worker, whose job responsibilities will be discussed further, is accepted and dismissed by the head of the CSO. Withdrawal from the state is carried out in accordance with the procedure established in Articles 77-81 of the Labor Code.

General information

Persons who have:

• higher;
• initial professional;
• secondary special education.

Persons who do not have training in their specialty may be involved in the activity. The people who are served are called wards. Such a status is acquired by persons when contacting the Council of Veterans, CSO or the Social Protection Committee, as well as when a social worker identifies those in need of care during a special round. Persons under care who have completely lost the possibility of self-service are sent to a nursing home.

Social worker: duties, employee salary

An employee of the CSO can carry out certain assignments of the wards. They may not be included in the list of duties of a social worker, but they follow from the general meaning of his activities. Its essence is to provide support and assistance to lonely people and people with disabilities. For example, a woman in old age has difficulty walking due to serious problems with health. A social worker can take her to the bathhouse, after which the person will feel better and he will be able to serve himself on his own. The day of the CSO employee begins with a phone call to the wards. The duties of a social worker include finding out the assignments that should be executed, the list necessary products... All information is recorded in a special notebook for each ward. At the end of the year, based on the assessment of the employee's performance, he or she is assigned or not assigned a category. In the first case, among other things, he can count on a salary increase. After another three years, the markup will be 10%, and after five years - 30%.

Discharges

The following categories are established:

• Fifth grade. It is assigned to an employee with vocational (primary) education. At the same time, there are no requirements for his experience. Also, employees with a complete secondary (general) education have the 5th grade. In this case, they need to carry out activities on the profile for at least three years.
• Sixth-seventh grade. To obtain this category, an employee may have a professional higher education. In this case, there are no requirements for his length of service. Also, an employee can have a secondary specialized education. In this case, he must be in the state for at least three years.
• Eighth grade. It is assigned to employees whose work experience is at least five years, and they have a higher education in their specialty.

Important points

V functional responsibilities social worker includes providing consumer services persons in need of assistance. An employee of the CSO is directly subordinate to the head of the department, deputy director, head of the center. The employee needs to know the regulations and laws of the federal, local and regional levels, other regulations related to the regulation of its activities. A social worker whose job duties are contained in the relevant instruction is responsible for his activities before the law. He must comply with the rules of the CSO routine, know the norms and regulations on labor protection, industrial sanitation, safety, fire protection. An indispensable condition for the high-quality performance of tasks is considered compliance with the requirements for the organization of consumer services for elderly people and the disabled. The employee needs to know the basics of the psychology of the wards, to master the techniques of first aid.

Basic prescriptions

The professional duties of a social worker include:

• Provision of services that are included in the list of guaranteed by the state.
• Compliance with the visiting schedule.
• Identifying citizens in need of service and support.
• Conducting a survey among employees at the enterprise.
• Participation in the preparation of documents for employees who need it.
• Informing employees about their duties, rights and conditions for the provision of services.
• Respect for confidentiality in relations with wards.
• Execution of orders and instructions of the CSO management.
• Coordination of their activities with the authorities.
• Timely warning of the onset of disability.
• Application for the allocation of material assistance to employees in need of this.
• Filling out the documentation, in accordance with the recommendations for the conduct of affairs, the timely introduction of additions and changes.
• Participation in the social life of the CSO.

The rights and obligations of a social worker are regulated by the Labor Code of the Russian Federation.

A responsibility

In case of violation of labor discipline, the employee is subject to the provisions of Art. 419 TC. Timely execution job responsibilities social worker guarantees effective assistance to people who need it. This attitude to their activities has a beneficial effect on the atmosphere within the team, the ability to work and the interests of employees. The duties of a social worker must be carried out in good faith and clearly. In many respects, not only the general condition of the ward, but also his life often depends on the timeliness of the provision of assistance.

Defining criteria

In order to fulfill the duties of a social worker, it is not enough to have certain skills or knowledge. An employee must also have certain personal qualities. Formed moral and ethical convictions, objectivity in assessing the problems of the ward, honesty, tact, fairness, attentiveness, creative thinking, sociability, adequacy of self-esteem, tolerance, humanity, willpower, kindness, patience - this is not the whole list of qualities that a social worker should be endowed with.

Methods used in activities

Social welfare workers have a duty not only to provide the necessary assistance to their wards. For the most effective implementation of their activities, employees are prescribed in accordance with the Instruction to develop and implement different methods, allowing a deeper and more detailed study of problems, to choose the best means of solving them. Thus, a social worker in a school, whose duties are related to helping children, should act, among other things, as a consultant and, in some way, a teacher. Using an educational approach in his activities, the employee gives recommendations, teaches demonstrations and modeling correct behavior, uses role-playing games, establishes the interaction between the student and the teacher. Special attention deserve the responsibilities of a social worker in a hospital.

In this case, a great responsibility rests on his shoulders. The person who is in medical institution, requires maximum sensitivity, care, help. In this case, the social worker not only fulfills his duties to serve the ward. He also plays the role of a supporter or mediator in overcoming disorganization of the personality, apathy in cases where it is not possible for a sick person to do this on his own. The facilitative approach is aimed at explaining the situation, encouraging and orienting towards mobilizing the available internal resources of the ward. During the recovery or rehabilitation period, this is of fundamental importance. There is also a advocacy approach to the implementation of activities by a social worker. In this case, the employee acts as a representative from the ward or a group of people in need of this. In this case, the duties of a social worker include, among other things, assistance in putting forward arguments, selecting well-founded accusations.

Employee capabilities

The rights and obligations of a social worker are two categories that are closely related. Using his powers, the employee can effectively carry out his activities, the purpose of which is to provide timely assistance to those in need. The rights of a social worker are established in Articles 1, 379-380, 353-369, 209-231 of the Labor Code. Also, its capabilities are defined in the collective agreement and the rules of the order of the CSO. In the process of performing his activities, a social worker has the right to:

• Involve relatives and friends in providing assistance that goes beyond the limits established by the Instruction.
• Receive information from wards about the state of health, relationships with other family members.
• Use the client's personal data when filling out the necessary documentation.

International practice

Summarizing all of the above, we can conclude that the basis of the activities that a social worker performs are responsibilities. Ukraine, Russia and many other countries are taking part in a large-scale humanitarian program to eradicate poverty, provide primary education, and provide stable support for the most disadvantaged segments of the population. As the experience of foreign countries shows, the need for a multifaceted, complex social work especially high during periods of crisis. At these moments, there is a significant deterioration in the well-being of the majority of citizens. Ukraine, like Russia, has experienced such periods more than once in its entire history. However, the government of these countries always strives to eliminate the problems that arise. A special role in the implementation of this task belongs primarily to the social protection service.

Role of the state

In the issue of providing citizens with real help, the state today takes a secondary, secondary position. At the same time, a social worker, on the one hand, serves people. It helps to overcome a particular problem. On the other hand, he is also in the service of the state. Power through the employees of the CSO reduces social tensions. To put it bluntly, the state, using a social worker, "calms" the needy population. In this case, the employee is in sufficient difficult situation... By virtue of duty - professional and human - the social worker acts primarily in accordance with the principle of humanism. At the same time, it is responsible for the fulfillment of the state's task of maintaining balance in society.

Finally

For the most efficient performance of his duties, a social worker must possess various skills, skills, knowledge in such areas as psychology, medicine, sociology and others. Only in this case can he be considered a worthy implementer of the set state goals. The skills and knowledge possessed by a social worker, together with his individual qualities, should be assessed using appropriate methods. Analysis of the results, correction of shortcomings, filling in missing information will undoubtedly contribute to a more efficient performance of their duty. The desire to improve is manifested not only in the desire to acquire more voluminous practical experience, theoretical knowledge. Of no small importance is the improvement of personal qualities, overcoming shortcomings, especially those that negatively affect his activities. Individual qualities the employee act as the basis for successful interaction with the ward and are considered an integral condition of his professional suitability.

reference

The social service is engaged in serving elderly single people with a second or first group of disabilities, as well as those who are not able to serve themselves to the fullest. Such people who are subject to the care of a social worker are called wards. Wards who have completely lost the ability to self-service are transferred to a nursing home (disabled) or under the supervision of the nursing service of the Center for Social Services. People become wards as a result of contacting SOBES, the Council of Veterans, directly to the Social Service Center (CSO) or the Social Protection Committee, as well as as a result of a special tour of the territory by a social worker in order to identify those in need of service.

The demand for the profession

Quite in demand

Representatives of the profession Social worker are in high demand on the labor market. Despite the fact that universities produce a large number of specialists in this field, many companies and many enterprises require qualified Social workers.

Description of activities

The activity of a social worker is the work of organizing assistance to people and groups in difficult life situations, their psychological rehabilitation and integration.

The uniqueness of the profession

Quite common

Most of the respondents believe that the profession Social worker cannot be called rare, in our country it is quite common. For several years, there has been a demand for representatives of the profession in the labor market Social worker, despite the fact that a lot of specialists graduate every year.

What education is needed

Secondary vocational education (college, technical school)

In order to work by profession Social worker, it is not necessary to have a higher professional education in the relevant specialty. For this profession, it is enough to have a secondary vocational education diploma from a college or technical school, or, for example, it is enough to complete special courses.

Labor responsibilities

The social worker identifies lonely elderly and disabled citizens living in the service area and in need of social support. Informs them about the types of services provided by social service institutions. Provides assistance in obtaining advisory and information services. Carries out social patronage of the served category of the population. Organizes the repair of living quarters, processing personal plot... Fuel supply, funeral services. Provides first aid. Maintains the necessary documentation.

Labor type

Predominantly physical labor

As the results of the survey show, the profession Social worker predominantly involves physical labor. Social worker must have good physical fitness, high strength endurance and good health.

Features of career growth

After a year of work and the acquisition of the necessary experience, the social worker is assigned a category with a corresponding increase in salary. After another three years, the premium to wages is 10%, and after 5 years of work - 30%.

Career opportunities

Minimum career opportunities

Based on the results of the survey, Social workers have minimal career opportunities. It does not depend at all on the person himself, just a profession Social worker does not have a career path.

In our age of high speeds, people spin like squirrels in a wheel in a constant pursuit of material goods, often forgetting those closest to them. They have no time or desire to be responsible for their relatives, relatives are perceived as an unnecessary burden.

Increasingly, people are left alone, sick and weak, in need of attention and care. How many children, having just been born, are already becoming orphans! Social workers come to the aid of people whose condition does not allow them to lead a normal life.

Buying food and medicine, doing a little housework, doing laundry, filling out various receipts, accompanying people - all this is part of his duties. You need to be persistent morally, most of the wards are lonely, people offended by life may not always be friendly.

But if the social worker has a clean and open heart, then gradually these people open up to him completely and become truly close. Social workers also provide psychological support to people who have experienced ecological disasters, tragedy in the family, loss of property or other blows of fate.

I wonder how much social workers in Moscow and other regions of Russia receive per month? Figures are as of 2015.

The salary

The salary of an employee of the Social Service Center is low. The average figure in Russia was 25,000 rubles in 2015. Most high level salaries in Moscow. It is about 30,000 rubles a month. More accurate figures depend on how many wards the social worker has, on the length of service and qualifications.

On average, a social worker spends time on four people in need of care every day. Taking into account an eight-hour working day, this is approximately two hours per person. But for someone it is enough to "drop in" three times a week, while someone needs daily care.

Therefore, eight wards are assigned to a full-time worker in the city. In rural areas, due to the lower population density and long distances, one social worker will serve four people.

The differences concern not only the number of attached wards, but also the region in which the social worker works. Let's compare salaries in Moscow and other cities of Russia as of 2015:

• St. Petersburg - 27,500 rubles;
• Irkutsk - 27,000 rubles;
• Ulyanovsk - 25,000 rubles;
• Volgograd - 22,500 rubles;
• Krasnoyarsk - 20,000 rubles;
• Yekaterinburg - 19,500 rubles.

As already noted, the salary depends on the work experience. After three years the salary is increased by 10%, after four years by 20% and after five years by 30%. If a social worker travels around the city by public transport, then he is paid a ticket. If you have your own car, then a certain part of the money spent on gasoline is returned to him.

If it is necessary to go out of town to the ward, the expenses are also covered.

Private traders also have jobs. There, earnings are higher, but conditions may differ. If the average state salary is 25,000, then here it can go up to 80,000 rubles. However, some compassionate neighbors can work for free, hoping that the dear grandmother will write her apartment for her irreplaceable assistant. What is the salary in this case?

Many, having children and relatives, loving them with all their heart, due to life circumstances, are very lonely. They want kind word and attention. Some want to speak up, just sit next to them or have tea with them, someone needs help filling out a receipt, others need more serious help.

You cannot be indifferent, leaving people alone with their worries. This work requires a person to be humane, empathic, tactful, and sometimes knowledgeable in law, economics and medicine. When working with children, you need a teacher education. Therefore, now more than ever the profession of a social worker is very valuable and in demand.