The screen on the laptop does not move. Why the touchpad does not work on a laptop: search for reasons

Any laptop has two "organs" of control. The first is the keyboard, and the second is the TouchPad, a special manipulator that replaces the mouse. Without it, use a modern mobile computer in field conditions or on the road is almost impossible. But here you noticed that the touchpad does not work. What to do? There can be several reasons - from a simple failure to a complete failure. The latter rarely happens, mainly as a result of a factory defect or when the owner fills the laptop with water. Therefore, let's hope for good decision Problems.

No matter how funny it sounds, but in almost half of the cases of user requests about a broken touchpad, everything is solved by pressing one button (two on some models). The fact is that on any laptop there is a special button that completely blocks the operation of the touchpad and the buttons of the manipulator. This is done so that there are no conflicts when connecting a mouse.

Usually the touchpad disable button is combined with one of the function keys. F1…F12. It will have a corresponding icon. In this case, for it to work, you must additionally press the function key fn located on the bottom row of the keyboard.
Also, there are such laptop models where there is a separate touchpad power button or a special switch on the end of the case:

If you accidentally click on it, you can, without suspecting it, turn off the operation of the manipulator. Which is actually what happens most of the time.

How to enable the touchpad in Windows settings

The second, no less common case when the touchpad suddenly stopped working on a laptop is when the user himself or by means of any programs manages to programmatically disable it in the Windows settings.
To check this, you need to go to the settings Windows systems 10 and in the menu on the right, select the "Mouse and touchpad" section:

In the right part of the window, you need to find and click on the link "Advanced mouse settings".

Note: In previous versions of Windows, you need to go to the Control Panel, set the view mode to "Large Icons", and then click on the "Mouse" icon.

In the properties window that appears, open the "Device Settings" tab:

Look at the "Devices" table. It should display your touchpad (usually Synaptics TouchPad) and the Enabled column should show Yes. If the manipulator is disabled, select it and click on the "Enable" button.
On some laptops, like my Lenovo, there may be an "UltraNav" tab in the mouse properties or something similar:

Despite the difference in names, everything is the same here. Make sure that the "Enable Touchpad Device" checkbox is checked.

Driver issues

The third reason why the touchpad on a laptop often does not work is driver failure. This can happen due to various circumstances. First you need to open the Windows Device Manager and find the section "Mice and other pointing devices":

One of the items here should be Elan Smart-Pad, or Synaptics Pointing Device, or something like that. Right-click on it and select the "Properties" menu item:

First, on the "General" tab, we look at what is written in the "Device Status" field, if there are any errors or warnings. Then go to the "Resources" tab and look at the list of conflicting devices. If the laptop touchpad does not work due to a conflict with some other device mobile computer, then it will be displayed here immediately.

Windows will search new version driver, and if one is found, it will automatically install it.

Enabling the touchpad in BIOS

I almost forgot to tell you about another, extremely rare, but also occurring case when the touchpad is disabled in laptop BIOS. Basically, this occurs either in case of a serious malfunction of the BIOS, or if someone decided to play an evil trick on the owner of the mobile computer. Corrected as follows.

When the computer boots, we go into the BIOS and open the "Advanced" section. We find the parameter "internal Pointing Device" and set it to "Enable". We save the settings.

P.S.: If none of the tips I have listed helped you, then most likely your touchpad does not work due to a hardware malfunction and you will have to carry the laptop to the service. True, there is one thing to consider little nuance. The fact is that the cost of a new manipulator can surprise the owner very much and it often turns out to be cheaper to adapt to use a regular mouse than to pay a bunch for repairs.

Almost all laptops are equipped with a touchpad, and most people use it without connecting additional peripherals. Therefore, if the touchpad on the device stops working, this can really become a problem. Below we will consider what the causes of such a malfunction may be and how to deal with them.

The main causes of touchpad failure

Touchpad clogging

Most often, the cause of the failure of the touchpad lies in the software part, but the very first thing to do is to clean the touchpad with a damp cloth and let the device dry. The fact is that the touchpad does not respond well to wet and greasy fingers and over time can become covered with a thin layer of fat, as a result of which it stops working.

Power button

Some laptops have a separate touchpad enable/disable button. Check if it is stuck. If this button is not provided in the laptop, then you should check the combination Fn + F1 ... F12 (depending on the model of the device, the key differs, but it is always marked with a special icon).

Software reasons

If the above methods did not help in solving the problem, go to the software part. Here the variability of the reasons that the touchpad stopped working can be several at once.

To find and solve the problem, you still need to connect a separate mouse or, through the special features of the system, enable pointer control using the NumPad arrows.

Software inclusion of the touchpad

Often, laptops have an additional software for the operation of devices, including the touchpad. Therefore, first you should check if the touchpad is enabled in these utilities. You can find the application in the taskbar (located next to the clock in the lower left corner) or through the control panel.

Drivers

Often the reason for the failure of the touchpad is the failure of the driver. To check this, you need to go to the device manager through the control panel and find the appropriate device. AT various models On laptops, it is referred to differently, but is usually "notebook_Touchpad model" or "Mouse and other pointing devices."

If the desired device is not in the list, then the driver is not installed and it will need to be installed from the disk that came with the computer or downloaded from the Internet.

If there is a driver, right-click and open Properties. In the window, look at the "Device Status" item, if it indicates problems, you will need to reinstall the driver.

If everything is fine in this menu, go to the "Driver" tab and open "Details". The software version must be higher than 1.0.

The reason that the touchpad stopped working on the device may be that the driver from Windows is automatically installed in the system if you have a system version of 8.1 and higher. Then you need to reinstall the original driver from the manufacturer.

BIOS

Sometimes the touchpad can be disabled in the BIOS. To fix it, we want it (usually, this is the F2 key when you turn on the computer, but on different models may be another combination). In the tab "Advanced" we find the column "Internal Pointing Device". The value “Enabled” should be set here, if it is different, change it to the required one and save the changes.

Partial touchpad failure

It happens that the touchpad stops working partially, that is, the pointer moves, but various gestures like scrolling do not function. In this case, the problem lies in the driver, reinstalling which should solve the problem.

Mechanical failures and other problems

If the above methods did not help fix the problem, or the problem lies clearly in a mechanical failure (for example, the touchpad was flooded with tea or coffee), then the laptop should be taken to service center because the device is embedded in motherboard and disassemble it for repair without special devices impossible.

Let's look at the reasons why your laptop does not have a touch mouse (touchpad) and what to do to solve the problem. The following reasons can be immediately identified:

  • Disabled by Windows itself.
  • Disabled via BIOS.
  • Driver failure.
  • Not working due to physical damage to the laptop.

This article is suitable for all brands that produce laptops on Windows 10/8/7: ASUS, Acer, Lenovo, HP, Dell, MSI, Toshiba, Samsung and others. We are not responsible for your actions.

Reasons why the touch mouse does not work on laptops

There are the following software problems that the user can fix on their own:

  • Deactivate the touchpad in BIOS.
  • Disabling the touchpad through the "Control Panel".
  • The touchpad is disabled by pressing a keyboard shortcut.
  • Disabling the sensor is caused by pressing a hardware button.

If there is an exclamation mark next to the touchpad in Device Manager, then you need to reinstall the drivers.

Turn on the device

For turning the touchpad on or off, in most cases, one of the function keys affects: F1 - F12. By the designations of the function buttons, you can determine which one is responsible for this function (in the screenshot below it is F7). To use this function, simultaneously with the button, hold down the Fn key, which is located to the left of the space bar.

Increase

After that, an inscription or icon is displayed on the screen, information about the activated (working) touchpad. Pressing again will disable the function again.

If scrolling does not work on the Windows 10 touchpad or it does not respond to touch, then in most cases this will be enough to restore work. In rare situations, it may be necessary to adjust the touchpad, especially if scrolling issues occur. It is necessary to call the window with the touch panel settings.

We execute the instruction:

  • Through the search, open the "Control Panel".
  • Increase
  • In the "View" item, specify the type of display of icons "Small icons".

  • Increase
  • Call the "Mouse" applet.

  • Increase
  • Select the "ClicPad" section in the mouse properties. This tab is often located last. Often the reason that the touchpad does not function, although the element was launched by hotkeys, is here.
  • We launch the gadget if it is deactivated in the control panel.
  • It is necessary to uncheck the option that is responsible for disabling the touchpad while connecting an external USB device for control.
  • We return the standard settings (the operation can solve the problem when scrolling does not work).
  • Go to the "Options" menu.

Increase

The advanced settings for the touch panel will open. There, everything is already optimally configured for most users. In the window, it is possible to configure gestures for the touchpad in Windows 10, change the speed and other scrolling parameters, configure the touch response to clicks, etc.


Increase

First, you need to reset the settings to the standard ones, and then you can change them to your own. There are no difficulties in setting one or another parameter, and the process is slightly different for each touchpad manufacturer.

Driver update

The touchpad may not function properly or function properly due to outdated or incorrect touchpad drivers. During the automatic update, Windows 10 selects the most suitable (according to the system) drivers by downloading them from the Microsoft resource, while ignoring the official sites.

Automatic update

The easiest way to solve the problem is to install the necessary drivers through the Task Manager. In this situation necessary files will be downloaded from the Microsoft website, although the developer advises reinstalling the drivers manually by downloading their official versions from the support site.

We perform operations:

  • Open the Start context menu by pressing Win→X.
  • Select the "Mice and other pointing devices" section.
  • Click on update drivers for the selected hardware.

  • Increase
  • Specify the automatic option to search for newer versions of the software.

  • Increase
  • We are waiting for the completion of the search for the most suitable file.

  • Increase
  • Install it or close the window when the file version is the most recent.

Increase

Installing the driver from the developer's resource

When the above method does not resolve the issue or a new driver is not found, it must be downloaded from the laptop support site:

  • We pass to the corresponding resource.
  • Find your gadget.
  • We select the driver for Windows 10 of the appropriate bit depth.
  • We are loading the file.
  • Run the installer and follow the instructions.

Increase

After a similar update method, Windows 10 drivers can be replaced with their own, downloaded from Microsoft servers. This can cause the error you just got rid of. In this situation, you need to download the Show or Hide Updates program, with which you can disable the download of drivers, their automatic search for the touchpad.

The touchpad or touchpad on a laptop is similar to a computer mouse. Playing games using the touchpad is inconvenient, but for surfing the Internet and performing simple actions, the touchpad is enough. Today we will talk about why the touchpad may not work on a laptop.

The touchpad does not work - what to do?

If the touchpad has stopped working on a Lenovo laptop, then you can try to solve the problem in several ways.

Touchpad disabled

In order to enable the touchpad, you need to use FN+F8/F5 key combination. If this does not help, then read the information below.

Incorrect drivers

You need to go to the "Device Manager" and see how the touchpad is displayed in the list. If there is an exclamation mark next to the device, then the touchpad is not working correctly and you need to install a new driver package. You need to look for them on the official Lenovo website.

Using the BIOS

The touchpad can be disabled in the BIOS settings. You need to activate the "Internal Pointing Device" item, save the changes and restart the laptop. If this was the problem, then the touchpad on the laptop should work.

Change settings

Make sure that the touchpad settings are set to a normal value for the "Sensitivity" parameter and that the status of the device is "Working normally".

Turn off the mouse

If a USB mouse is connected to the computer, disconnect it, as this may cause a conflict between devices.

If none of the above method helped, then most likely the touchpad is out of order. It is necessary to take it to a service center, whose specialists will find out why the touch panel does not work.

In most cases, you can enable the touchpad yourself. And only if it breaks down, then you will have to resort to the help of qualified craftsmen.

Hello! Came to me in recent times a few questions about the fact that the touchpad does not work and people are asking for help with this problem. I already wrote an article about this, I will give a link below. The touchpad is a useful thing, but as I understand it, not for everyone. For example, many people ask to turn off the touchpad, they say it interferes with working with a laptop, and especially when typing.

There are two ways to disable the touchpad on a laptop. It is possible through the BIOS, this is so that it can be disabled ironically, or you can also use a special key combination on the keyboard. Every laptop (probably every one) has a key that disables and enables the touchpad. And if you accidentally press these two keys, or during other actions, the touchpad stops working. And then questions like “touchpad does not work”, “How to enable the touchpad”, etc.

Everything is actually very simple, let's look at the ways in which you can enable, well, or disable the touchpad on a laptop.

Touchpad not working? We solve the problem

1. First, let's look at function keys to enable and disable the touchpad, which I wrote about above. At different manufacturers They have their own laptops, and maybe models. For example, on a Toshiba Satellite L300-11G laptop, these are the FN + F9 keys. The FN key is always used in this combination, plus the key with the touchpad icon.

Press these keys once, the touchpad turns on, hold again - turns off, or vice versa. This method is worth trying from the very beginning.

2. The second option is to check if the touchpad is enabled in the BIOS. I had a case when the touchpad did not work even during Windows installation. It turns out it just had to be included in the BIOS. I wrote about this case and how to do it all in an article.

3. If the two methods that are written above did not help, then it is worth checking whether the drivers are installed on the touch panel. I have not seen such a problem, but they say that it can be. You can see if there is a touchpad in the device manager. It's usually displayed like this:

If you don't see it there. It is possible that the driver for it was not installed. But, the driver for the touchpad must be on the disk that comes with the laptop, or on the manufacturer's website. And if it is displayed there, then look at its properties, perhaps it is disabled there.

4. Well, the fourth way, which has the right to life, is simple breakdown touchpad. This device, like other components, and it can simply break.

It seems that he wrote everything he wanted. In these ways, it is possible (if it does not work), and disable if you don't need it. Good luck friends and trouble-free touch pads :)!

P.S. The information that is stored on our computers, more specifically on hard drives I think it's very expensive for everyone, and losing her is a big problem. But if this has already happened, and you have problems with hard drive, then HDD recovery should help. Read the information on how to restore a raid 0 array and order data recovery from your media.

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The touchpad does not work: how to enable the touchpad (touchpad) on a laptop updated: January 12, 2015 by: admin