Rostelecom Internet does not turn on. Rostelecom internet not working

Modern life is unthinkable without Internet access. With its help, people communicate, work, exchange data, read the news and even study. Lack of Internet connectivity makes a computer almost useless for many people machine. Today we will try to find out under what circumstances the Rostelecom Internet does not work. What if the network connection fails? Where to go for help? Answers to all this and more will be found below!

Causes of problems

In fact, it is quite difficult to understand the reasons why Rostelecom's Internet does not work. There are a lot of them - starting from banal failures, ending with hardware problems and viruses on the computer.

We will look at the most common situations. These include:

• personal account debt;
• failure in Rostelecom;
• carrying out certain works on the line;
• modem malfunction;
• incorrect connection of the router;
• viruses on the computer;
• line accidents;
• broken network settings;
• overload of transmission lines;
• outdated or completely missing internet drivers.

With proper preparation, it is not difficult to solve the problem of non-working access to the Network. True, not always the user can somehow influence the course of the case.

Rush hour or network congestion

Rostelecom Internet not working? What to do? Everything depends on the specific case.

For example, a failure to access the Internet may appear from heavy loads on the network. It is usually problematic to connect to the network during the so-called rush hour - during periods when many people work on the Internet at the same time. Often this is in the evening.

If Rostelecom does not work due to a heavy load on the line, you will only have to wait. The Internet will recover when user activity decreases.

Important: most often, network congestion appears at approximately the same time. This is how it is "diagnosed" by advanced users.

Settings failure

Internet "Rostelecom" does not work through a router or modem? It is possible that the whole thing is in the downed hardware settings.

You can try to set them manually. This will require:

1. Open Start.
2. Go to "Control Panel" - "Network" - "Network Connections".
3. Right-click on the desired item and select "Properties".
4. Select version 4".
5. Click on the "Properties" button.
6. Check the boxes next to "Automatic settings" if specific values ​​\u200b\u200bare previously set. Otherwise, check the boxes next to "Use the following IP/DNS".
7. Enter IP and DNS. It is better to check the corresponding settings in Rostelecom.
8. Click on "OK".
9. To restart a computer.

But this is only one of several scenarios. If the Rostelecom Internet does not work, the user can simply turn off and turn on the router or reboot it. To do this, the device has special buttons.

Wrong connection

In some cases, the problem under study appears when the modem is not connected correctly. This usually happens if the user himself connected the output devices to the network.

You need to make sure that the following chain takes place:

1. The power cord is included in the network and in a special hole. Usually it is round.
2. An ISP wire is connected to the modem for the Internet to work. A suitable connector has a special inscription.
3. The router is on. Do not confuse this item with connecting to the network. To activate the device, you will have to press the Power button.

In some cases, the user must take a special wire and connect it first to the modem, then to a computer or laptop. Otherwise, you need to turn on the PC, find Wi-Fi and connect to the Internet. A suitable item will appear if the router has been correctly connected to other wires.

Viruses

Have you connected Rostelecom? Internet does not work? It's time to check your computer for viruses. Sometimes they block access to the network.

Any antivirus program will do - NOD32, Avast, Kaspersky, and so on. You need to scan the OS, and then remove or disinfect all potentially dangerous objects.

After the first reboot of the computer, following the removal of viruses, the Internet will work again. But, as a rule, such a scenario does not occur too often.

debts

Rostelecom Internet not working? Some people complain that they entered into an agreement with the provider, but they never got access to the network.

It is possible that the user simply has a debt on the client's personal account. In this case, Internet access will be blocked until the debt is repaid. Therefore, it is necessary to pay for the services of Rostelecom in a timely manner. And even after concluding an agreement with the company, you should not hesitate.

Technical work and malfunctions

Most often, the lack of access to the network is observed during technical or emergency work on transmission lines. This is a normal phenomenon that occurs with all providers.

Rostelecom Internet not working? Where can I call for information about the status of transmission lines and modem settings? You need to dial the number 8 800 100 08 00 on the phone. Next, you will have to wait for the operator's response or use the voice menu to obtain the information of interest to us.

When carrying out maintenance work or during network troubleshooting, the user just needs to be patient. As soon as all the necessary manipulations are completed, the performance of the Internet will return.

accidents

But that's not all. Rostelecom Internet not working? Where to call, we have already found out. The call center of the provider will definitely help restore access to the network.

Sometimes line failures, as well as bad weather conditions, interrupt transmitted signals. As a result, Internet access is interrupted. Any user action is useless here.

Drivers

Rostelecom Internet not working? What to do if the above options for the development of events did not fit?

You can check for drivers for the network card and modem. In Windows 7 (and newer operating systems), the corresponding document packages are downloaded automatically, but they still have to be updated.

This will require:

1. Right-click on the "My Computer" icon.
2. Select "Properties".
3. Click on the line "Device Manager".
4. Find and select "Network adapters" - "Device model".
5. Right-click on the corresponding line.
6. Select "Update Drivers...".

If everything was done correctly, the drivers will be checked and updated. A similar operation can be performed using special driver disks. Then the document package is installed as a normal application.

A huge number of people in our country use wired Internet from the provider Rostelecom. The reliability of the connection and access to the World Wide Web, a large coverage area - these are just the factors that speak in favor of connecting to such networks from Rostelecom. But to a greater extent, users trust their connections to this company because it is one of the main providers of government telecommunications lines, and, as you know, leaks and hacks are the least likely at this level.

Everything would be fine, but there is no good without bad, and in every barrel of honey you can find a fly in the ointment. This can happen with any global connection, and at one fine moment you may find that for some reason it simply does not work, it is impossible to open pages or visit your favorite social network. What could have happened? Let's take a look at everything in detail.

There can be many answers to this question, and in order to specifically find out why Rostelecom's Internet does not work, you need to carefully study the reasons for what happened:

• This is trite, but you may be denied access due to late payment for the service. The company cannot operate at a loss, and if payment is not received by the due date, then, of course, the Internet will be unavailable.
• It could be a broken fiber optic cable if your dog chewed it, or a bad connection. In such cases, the signal is not received by the device. Or the provider is carrying out preventive maintenance, and the station does not give out a signal.
• Incorrect output settings for both the computer itself and the router, the wrong port or IP address is specified. And in order to use a router, Rostelecom recommends using certain brands of Wi-Fi equipment that are adapted to work on the company's network.
• If your connection goes through the telephone method of communication, then the reason may be the failure of a special device, a splitter, which converts the frequency to the desired reception range. Or there was unexpected interference in the telephone connection, and the signal cannot break through, and therefore the network does not work.
• Hardware errors in the network converter adapter in the computer itself, or a virus has disabled the communication network settings you have set.

Emergency help

If you yourself are unable to deal with the problems, then you need to know where to call so that the specialist can provide you with all possible assistance and help you deal with the equipment:

• If there are problems with the home connection, then you should make a call to the number 8 800 100 08 00. You will be contacted and a qualified explanation will be given.
• If you have problems with mobile access to the World Wide Web, then on the customer support portal you can ask a question online and get a quick solution.
• If you are served by a Rostelecom provider in the Moscow region, then all rights are transferred to a subsidiary of OnLime. We give you the address where you should send the request - [email protected].

The service works around the clock, but if for some reason you did not get through or the phone is constantly busy, then we suggest checking the settings of your equipment or computer.

Self troubleshooting

If you are using a router, try logging in without one by directly connecting the cable to your computer. No answer? You can try reinstalling the network card driver. Enter the "Device Manager", find the desired item and right-click to bring up the context menu - a new window will open where you can update, remove or reinstall the network adapter software.

Internet Rostelecom not working again? Then we try another method.

First, figure out how the provider supplies you with a signal - via fiber optic cables, via telephony or twisted pair, checking the settings will depend on this:

1. If through telephony. When concluding the contract, you should have been given instructions - read it carefully, compare all the indicators with those installed on your splitter. Please note that if the DSL/PON link indicator is off, it will mean that there is a problem with the wires. The LAN button is not lit - this means that it is impossible to transmit or receive a signal, and a message will be displayed on the screen stating that the cable is not connected. Here you need to check the integrity of the cable or contacts - perhaps this is the problem. If the Wi-Fi indicator is not active, then the equipment setting is not correct or is completely absent. And if all indicators are actively lit, which indicates serviceability, then the reason may be different.
2. If using a twisted park and ETTH protocol. In this case, the user needs to know his password and login to access the Internet, and if some error is displayed, for example, or, then the code can easily determine the cause and correct it.

Checking hardware settings

It often happens that the equipment settings are completely wrong and in this case there will be no access to the World Wide Web. You can independently diagnose and try to fix the problem.

If you use Internet access only from a PC

If you are the only user of the home Internet, and do not distribute it through the router to other devices, then there should be no problems if you entered your input data correctly.

If you see a yellow question mark in the tray, this indicates that the network card drivers are either outdated and need to be updated, or not installed at all, and they just need to be installed on the computer.

Click on the question mark, and configure the update via the disk supplied with the equipment. You can check the settings like this:

1. Right-click in the tray opposite the computer icon, enter the "Network Control Center".
2. In the upper left block, click on the line "Change adapter settings", and find the Ethernet position.
3. Now from the context menu, which is called by right-clicking on the Ethernet position, go to the connection properties. Here should be the following parameters: Internet version - 4.
4. Now again you need to go to the properties, and check the DNS server address - these are the values ​​\u200b\u200bthat are provided individually for each user, they are in the service agreement. Write them down exactly as indicated.

If you are using a router

1. Check the contacts of all connections, after connecting, the authorization page will be displayed in the browser.
2. Here you need to enter your personal data and enter the interface.
3. But in order for the router to be able to distribute the Internet to other devices, the connection must be secured using the SSL protocol, this will be displayed when you try to access the Internet for the first time.
4. You will only have to enter the network password correctly, usually it is written on the box with the device. Save all the values ​​and go online.

You should be able to do everything!

Internet Rostelecom not working? Some users are having connection issues. Let's explore the most common causes and how to solve them.

Rostelecom is one of the largest operators in our country. The provider provides services in various regions and has a good reputation among customers. We list a number of advantages of the company:

1. A large number of tariffs for connection.
2. Optimal prices for services.
3. You can choose a plan with the maximum speed or the minimum subscription fee, it all depends on your needs.
4. The provider has a huge and modern network.
5. The company constantly upgrades equipment and improves the quality of services.
6. It is RT that has the fastest internet at the moment.
7. The provider is the first in Russia to introduce advanced technologies.

It is no secret that RT is the richest company in this area. This fact is due to the large number of subscribers. Also, Rostelecom is the first to connect small municipalities, due to which it is rapidly increasing its base.

Consequently, the Republic of Tatarstan has enough funds to upgrade equipment and introduce advanced technologies. Whatever they say on the network, Rostelecom is objectively the best provider in our country.

Whatever operator you use, sometimes there will be problems with Internet access. Therefore, it is extremely important to quickly find the cause and eliminate it in order to continue to surf the net comfortably.

Why does Rostelecom's Internet not work?

Why is Rostelecom's Internet not working today? We speak immediately and honestly - there can be so many reasons that it is simply impossible to consider them within the framework of the article. But we will study the most common situations and ways to fix it.

Possible causes of access problems:

• Insufficient funds on the account, including money not received after payment.
• Problems with equipment at RT.
• Technical work is underway.
• Viruses have entered your computer.
• The modem through which the connection is made has failed.
• Damaged cable.
• Lost network settings.
• Outdated drivers on the computer.

Rostelecom Internet does not work: what to do?

As practice shows, the most common reason why Rostelecom does not work is the lack of funds in the personal account. You need to check the balance and replenish it if necessary.

You ask, how to check the status of the account if there is no access to the worldwide network? You can access your personal account via the mobile Internet on your smartphone. From the phone, you can immediately replenish your account by entering your bank card details on the site.

It is possible that you paid for the services, but the money was not received by the provider. In this case, call the representatives of the system through which the transfer was made. They will check the status of the payment and confirm it if necessary.

If the problem is on the side of the provider, then you need to call RT already. Employees will find the transaction and find out the reason why the money was not credited to the account. Perhaps the system crashed due to a banal overload.

Internet not working on computer

If there are enough funds on the account, then we continue to look for the reason. Be sure to restart your computer and router, try again to go to any site. Often access is restored after such simple manipulations.

Check the integrity of the cable and connector for connecting to the equipment. It is possible that the cord was damaged and does not conduct a signal. The cable will have to be changed in order to continue using the services of the provider.

Of course, such a seemingly simple operation can be performed independently. But we strongly recommend that you call the support service and call a specialist. So you can avoid possible errors, a professional will quickly replace the cable and check for network access.

Internet not working through router

Rostelecom Internet not working today? The reason may be your TP Link router or a model from any other manufacturer. How to check the performance of the equipment? It's simple:

1. Disconnect the connector from the router and connect it to the computer.
2. Turn on the network connection.
3. Try to visit any site.
4. If there is Internet access, then the problem is in the equipment.

What could happen to the router? To put it bluntly - anything! Try to check the settings, the parameters may have gone wrong. If the data is correct, but the router still does not work, then call the wizard.

The specialist will test the equipment and find the cause of the problem. It is possible that it will be necessary to repair and replace damaged components.

Virus

Wimdows users are very familiar with malware. Viruses can not only block the system and steal important data, but also restrict access to the Internet.

So check your computer for malware. You can use any antivirus software for diagnostics. In the program, select the option "Scan at startup" and restart the computer.

The antivirus will analyze all files and find malware. Infected objects are best removed or quarantined, isolating them from the system. After scanning, turn on your computer and try to go online.

Provider crashes

Sometimes the operator experiences equipment failures. Some subscribers are temporarily left without access to the Internet. It may take up to several hours to resolve failures, it all depends on the specific situation.

You just have to wait. If the restoration work is delayed, then you can call the support service and clarify the approximate time frame.

Engineering works

From time to time, the company needs to perform equipment maintenance and replacement. Then the provider warns in advance about technical work. The organization sends messages to users' personal accounts and to linked phones.

The company indicates the approximate timing of the technical work. In most cases, employees complete their tasks faster, so that access is restored earlier than the designated time.

Rostelecom Internet is not working well: what to do?

Poor Internet Rostelecom? Often the cause is a serious load on the network. The equipment cannot provide high throughput, as a result, the data transfer rate is reduced.

If such situations occur constantly and the Internet is slow, then you should contact the provider. The company will have to upgrade the network and increase the maximum throughput.

Outdated drivers

Drivers should be updated automatically without user intervention. But if this does not happen, then you need to perform the procedure manually. Would need:

• Go to the "My Computer" section.
• Proceed to Device Manager.
• Select network adapters and device model.
• Open the menu with the right mouse button.
• Click on update.
• Wait for the download and installation of the latest drivers.
• Restart your device and try again to access the Internet.

Rostelecom Internet does not work - where to call?

Have you honestly searched for the cause, but could not restore access to the network? Then you should contact the provider's support center. Dial the phone number 8 800 301 38 40 and choose to switch to a specialist.

Initially, the employee will advise you to restart your PC and router. If these manipulations do not help, then the specialist checks the status of the account, the presence of time restrictions at your address.

When the operator cannot independently identify the cause, he transfers the client to the technical department. Experts test the network and restore access manually. They can also send a master if a personal visit to the address is required for diagnostics and restoration work.

Approximately three million users, perfect picture quality and accessibility are just some of the advantages of IPTV television, a service offered by Rostelecom. Meanwhile, technical support specialists often have to answer the question: why does interactive television not work at Rostelecom, despite the fact that there are no problems with the Internet connection. Despite the fact that RTK specialists are constantly improving the quality of the service, problems with IPTV happen, and this is far from uncommon. If you have a situation similar to the one when Rostelecom television does not work, but the Internet works, you should not fall into despair, since in most cases the problem is solved, even without the intervention of specialists.

Whatever the quality of the services provided, any technique can fail and, unfortunately, the perpetual motion machine has not yet been invented. I would like to warn you in advance: if your Rostelecom TV freezes, 50% of it can be fixed by rebooting the receiver. Fascinated by the variety of media content from IPTV, many users of IPTV set-top boxes do not turn them off from the power source for months, only putting them into Stand-BY mode before going to bed. Considering that the service is constantly being improved, and versions with new firmware appear, your equipment simply needs to be updated. In this case, disconnecting the router and set-top box from the network can help.

Among the possible problems, one can also highlight the connection of the TV tuner to the “wrong” LAN socket. Usually, the manufacturer allocates certain LAN ports to connect a set-top box, and if you decide to connect it through another port intended for Internet connection, for example, nothing will happen. If you did everything right, but Rostelecom does not show television, you should look for the reason in another direction.

Important! If you are using ADSL, you must use the LAN-4 port to connect, the same port is assigned when connecting via fiber optic. In the case of using two or three set-top boxes, the LAN-3 and LAN-2 ports are used, but never the LAN-1 port intended for connecting to the Internet.

You may encounter the fact that an inscription is displayed on the TV saying that there is no signal from the set-top box. This happens quite often, and users ask why the television from Rostelecom does not work when the Internet is working, if everything is done correctly and the receiver is connected according to the rules. In most cases, this happens because you did not indicate to the device the input through which the set-top box is connected, and modern television receivers provide several outputs for connection.

Error no IP address

Among the most common reasons for the lack of a signal, if Rostelecom shows a black screen, you should look for the reason in the Wi-Fi router settings, although this can happen due to incorrect port settings by the provider. First of all, you must reboot the router and set-top box, and if you did this, and the TV does not work, you can check the quality of the “twisted pair” connection - the cable leading to the set-top box. If the connections are tight, you should try to connect using a different cable - the problem may not be that there is no signal, but that the cable is simply worn out. Changes in the router settings can fix the set-top box malfunction error from Rostelecom, and this can be done at http://192.168.1.1, or by contacting support.

Endless running rabbit

The first inclusion of some models of IPTV set-top boxes is very popular with children, as a rabbit appears on the screen, and then a cartoon “about hares” is shown. In fact, this is a problem associated with not receiving firmware from Rostelecom via multicast. There can be two reasons for this:

• An error occurred when configuring the router, and in this case, the set-top box may be assigned the wrong IP address. Setting the port to STB can help in this case, and don't forget to make sure IGMP Snooping has been enabled.
• Problems related to a hardware configuration error on the part of the service provider. This rarely happens, and only technical service personnel can deal with the problem.

Important! If you think that the set-top box has stopped working due to a problem related to a router connection error (the port for STB connection is not configured), change the LAN port to the WLAN port in parallel.

Invalid login and password

A lot of trouble is caused by problems related to authorization on the IPTV server or on the authorization server. You can enter, for example, an incorrect username or password. If you are sure that you entered everything correctly, and Rostelecom interactive TV does not work, you should refer to the settings of the router or modem. In particular, checking the configuration settings of the router and rebooting the receiver itself can help. If IPTV from Rostelecom does not work, you should still contact technical support, whose specialists will check the authorization data.

No signal

If, after connecting the set-top box, there is no signal on the TV, as evidenced by the absence of an image and sound, it is possible that the TV receiver itself needs to be adjusted. The fact is that various devices can be connected to modern TVs, so it is very important that the connection port matches the settings, since not all TV receivers have learned to do this in automatic mode. First, you need to find the Source button on the remote control, which is responsible for the signal source. By clicking on this button, you will be taken to a menu in which you need to select the desired connection port. If you do everything right, a good quality image and a signal from Rostelecom will appear immediately. The problem may also be a loose fit of the contacts, and to fix it, it is enough to disconnect the cable and reconnect it. If you can’t solve the problem on your own, you won’t be able to do without the help of a specialist.

loading error

Quite often, when users say that the Rostelecom TV set-top box is not working, they mean the inscription “Server not found” that appears on the screen. Below this inscription, users are advised to contact customer support. In fact, if the server is unavailable and Rostelecom does not show channels due to a server failure, you will not be able to solve the problem on your own. Help can only be provided by specialists who will have to turn to help.

Users of IPTV television can see on a black screen an inscription warning about a problem connecting to the server, while the system reports that the network interface is connected, and the IP address has been received. This means that the Rostelecom server is unavailable due to a failure on the provider's networks - a fairly common phenomenon. In this case, leave the set-top box enabled and wait until the problem is resolved on the server. If the work of the set-top box is not restored, it must be rebooted. First, the set-top box itself turns off, then the router, after turning on the router, 5-7 minutes should pass, after which you can turn on the receiver. The problem must be solved.

Image with squares

If the image comes with freezes, or it is impossible to watch Rostelecom television due to the appearance of a blurry picture with “squares”, while the sound does not disappear, but “stutters”, you must restart the set-top box again. If this measure did not help, or helped for a while, you can try disconnecting all devices from the router, with the exception of the TV tuner itself, try also turning off Wi-Fi. Turning on all devices gradually, you will determine the source of the channel download, and most often this happens on ADSL lines, and especially in cases where the channel is busy with downloads from file hosting.

Wired interface not available

If you see a message about the absence of a wired interface, remember that the problem is a malfunction of your Internet line. Most likely, the standard procedure for rebooting the router and receiver can help solve it. You should also not forget about possible mechanical damage to the cable. You can check why the network interface is not connected by connecting a new cable.

Service (login) blocked

If Rostelecom channels are not shown, this may also mean that the service (login) is blocked. Timely payment for interactive television services can solve the problem, and you can check the status of your account in your personal account on the Rostelecom website, in some cases replacing the set-top box helps.

Rostelecom has established itself as a provider of exceptionally reliable communication services. The modern user is so accustomed to an uninterrupted connection to the network that the lack of the Internet is annoying, and idle TV channels are bewildering. However, the provider is not always the cause of the problem. We will search for an answer to the question why Rostelecom Internet or interactive television does not work below. And also we will analyze the main actions that any user can perform to eliminate elementary problems.

Internet does not work

So, we turn on the computer, but there is no network connection. The first thing to find out with non-working services is whether your account has been paid. You can do this in your personal account, when blocked for non-payment, it remains available. If the personal account is in order, then we proceed to checking the connection according to the list.

Internet connection directly

Consider the option of connecting a network cable directly to the computer. With correct settings and no breakdowns, the network is identified by a flashing link - an LED on the network card.

If the Internet does not work, follow the steps described below.

Instructions for determining the cause of the non-working Internet:

1. Check the integrity of the cable in the apartment. To do this, you need to visually inspect the cable from the front door up to the connector for breaks, kinks or any other damage. Sometimes the wire can be pinched by the door or damaged by pets. If there are creases, we fix them, and the damaged cable needs to be replaced. To avoid such a problem, the wires must be hidden in cable channels or laid under the baseboard with the help of a specialist.
2. Reconnect to the internet. We disconnect the current connection (on the toolbar, select "Network. Internet access", right-click "Network and Sharing Center"). Similarly, we try to turn it on. We check by opening any page on the Internet.
3. To restart a computer.
4. We are looking for viruses. We launch a working antivirus to find and fix the problem.
5. Disable file sharing programs.
6. We carry out diagnostics of network card drivers.

Numeric errors that appear on the screen when trying to connect signal the cause of the problem and often contain clues to the solution. Before closing a window with an error, study its description.

If the above methods did not help, then you need to call the hotline with the question that Rostelecom's Internet is not working. Phone 8 800 707 18 11, Operators are on duty around the clock.

The specialist may request information about the owner, be prepared to give the name and passport details.

Connecting through a router

Most customers use a Rostelecom router in the apartment, which distributes the Internet to several devices at once and frees them from being tied to wires. However, when using this device, the connection may also be lost.

In the case when the Internet does not work through the router, follow the steps.

Instructions for identifying the cause of a router malfunction:

1. Inspect the network cable from the front door to the router for damage.
2. Check the blinking lights on the router. Normally, they glow green. We are trying to restart the device using the power button located on the back wall.
3. If the equipment does not respond to pressing the button, then we use the physical disconnection method (disconnect from the outlet, reconnect in a minute).
4. Checking the settings.
5. Reset settings, register again.
6. Try to connect directly. If the connection is restored with the network cable connected to the computer, then the likely cause is a malfunction of the router.

A detailed video instruction on setting up a Wi-Fi connection can be found in the video:

If the settings are correct, but there is no connection, then you should contact the technical support service.

TV not working

If TV Rostelecom is completely absent, then we carry out diagnostics in steps:

1. inspect the network cable from the front door to the router and from it to the TV set-top box for damage;
2. reconnect the router;
3. reboot the device;
4. check the link on the console.

If the channels still do not appear, then you should contact the hotline number for further setup instructions. The number is the same as for solving technical issues via the Internet.

Problems on the provider's side

Not all situations depend on client hardware. On the part of the provider, there may be a failure to work for the following reasons:

• line failure;
• planned technical work;
• overload during peak hours.

In these situations, it remains only to wait for a decision from the company. As a rule, accidents are resolved quite quickly, and technical work by Rostelecom is not planned for peak hours, but is more often carried out late at night.

Today, most often the reasons for the Internet not working can be incorrect equipment settings or a virus attack on a computer. For television, a common cause of an error is a failed router setting or incorrect operation of the set-top box, which is solved by an elementary reboot.

Also exclude options for debt on the account. By learning the basic steps to troubleshoot internet or no TV errors, you can fix the problem in most cases without calling a specialist.