How to disable all services on etc. Disabling paid channels

Rostelecom, like other operators, has a choice of paid options. The cost is specified by calling the consultant or viewing the official website. The question arose, how to disable Rostelecom services? Pay attention to some popular ways to solve this problem. In order to disable services, you must carefully read the list of offers that you have connected. Do this at any time personal account.

These include:

1. Internet.
2. Cable TV.
3. Home phone.

Are you interested in how to turn off cable TV by Rostelecom? Take a look at these methods.

1. Your movie is turned off in your personal account by calling the company's consultant. Other paid subscriptions are disabled in the same way.
2. You can go to the nearest office of the company in order to refuse a package of offers that you do not need.

Remember, if you change your mind and desire, you can re-enable the necessary options. This is simple to do. Carefully monitor the subscriptions that you connect (for the promotion). You can forget about it. It will take a little time to disable Rostelecom subscriptions. The main thing is to choose the method that is convenient for you. If you don't want to do everything over the Internet, check out the company's office. There they will not only tell you how to disable the service, but they will definitely help you do it.

How to disable Rostelecom remotely? You need to download the application form first, then fill it out and mail it to the company address. After the employees receive this application, they will immediately contact you by contact phone.

Paid Options

Pay attention to the opportunity to use the "Voluntary blocking". The option is activated in the following way:

1. Write an application in the appropriate form.
2. Specify the subscriber's data (number personal account).
3. The option is activated for 30 days (at least).

You can refuse this offer through your personal account or by calling the company's consultants. How to disable paid services, What do I need to do? It all depends on the way you connected them. Did you find information in your personal account? You can disable the options in the same place, without the help of the operator of the company. Did you call support? So, the operator will help you cope with the task. Just remember, when calling you need to prepare a passport in advance.

The consultant will definitely ask for your data. This is done so that no one can control and manage connected services without you. The company took care of the safety of each client. Set a ban on connecting paid services, so you protect yourself (small children) from constant debiting of funds.

There was a desire, on the contrary, to connect a package of TV channels? Go to the company's website, it contains a complete and detailed information, use it. Paid channels on Rostelecom are an opportunity to enjoy the benefits of the company. Want to watch the content you want on TV? It's not a problem. Connect the package of channels you like, your movie service, and spend your evenings or weekends enjoying a pleasant viewing. Connect additional TV channels at any time.

Connecting and disconnecting a package of TV channels

For the benefits of the selected package, the additional services provided at Rostelecom, subscribers must constantly pay. The company offers customers a line of paid channels of various subjects. To do this, you need to choose a suitable package of TV channels and pay for the offer. The connection is made as follows:

1. Turn on the set-top box and TV.
2. Enter the menu using the remote control.
3. Go to the Service Management section.
4. Select channels.
5. Accept the terms.

Connecting services is one of the most common and noteworthy ways that every client without exception can use. But how to turn off the interactive TV Rostelecom, what needs to be done for this? The disconnection process is similar to the connection procedure. Let's take a closer look at the sequence of steps:

1. Turn on devices (TV, set-top box).
2. Take a look at the menu provided.
3. Take a look at Service Management.
4. Select the channels that are connected and click the "Disconnect" button. Ready!

Do not forget to complete the process of saving the completed operations, changes. Thus, you can easily manage your connected subscriptions. Do it at your own discretion.

Rostelecom is a leader in the provision of interactive home television services, thanks to high quality and acceptable cost. However, technology is constantly evolving, and many users decide to abandon interactive TV in favor of the Internet. The question naturally arises of how exactly to turn off Rostelecom television. There are several options for turning off the TV, and a temporary blocking function is also available, for example, for people leaving for a long time. Disconnection can be issued at one of the offices of Rostelecom or remotely.

Visiting the provider's office in order to refuse Rostelecom TV services is the most popular and acceptable option, since you can personally consult and find out the details of the refusal from a company employee. To complete the procedure for turning off the TV at a time, you need to prepare and take with you:

• the passport;
• connection agreement;
• equipment (attachment), if it was rented from the company upon connection.

Important! Mandatory presence of a person and his documents for registration of the application. Close relatives will not be able to turn off the TV even with the documents of the person with whom the contract was concluded.

At the provider's office, you will be asked to fill out a special application form, it must be drawn up in two copies. One copy remains with the employee, and the second is taken by the user. After filling in all the fields of the form, an employee of the company checks the information and puts a wet seal.

After completing these steps, you should not wait for an instant disconnection, in most cases, you need to talk with the manager who reviews applications by phone and re-confirm the refusal of the TV. After the application is considered and no obstacles are found for terminating the contract, then it is fully satisfied.

Turning off television through your personal account

Despite the fact that there is an option to remotely refuse TV without a personal visit to the department, it will not work online. Remote refusal implies filling out the same application form, where all fields must be filled out. This application is sent by regular mail to the branch where the decision of the user to completely abandon Rostelecom television is considered. Employees contact the user by phone to clarify information. Unfortunately, it will not be possible to completely disable interactive TV in your personal account.

After checking all the information and making a decision, at the agreed time, technicians will arrive at the user to disconnect the TV. You can apply remotely if you have your own equipment, if the user has not rented a set-top box from the company.

Important! Complete disconnection is possible only if there is no negative balance on the user's personal account.

Otherwise, you must first pay off the debt, after which you can already apply. A negative balance is a significant reason for rejection.

Despite the fact that it is not possible to disable the service in your personal account on your own, there are ways to cancel the subscription to paid additional services or temporarily block TV. This is especially true for people who go on vacation, a long business trip and plan to renew their subscription to Rostelecom interactive TV upon their return.

Temporary blocking of Rostelecom television service

Using your personal account, you can apply for an online blocking. This function is called "". Please note that this option has time limits, you can block for a period of 30 to 90 days. You can connect and refuse both at the company's office and through your personal account to block TV. You must specify the period for which the blocking is planned to be enabled, as well as the personal account number. You can also cancel the blocking online or by contacting an employee of the Rostelecom branch by phone.

If desired, in your personal account you can also independently refuse additional paid options without visiting the Rostelecom office. To do this, you need to go to the "Paid Services" section in your personal account and click on the options that you need to enable or disable. After that, in the window that appears, you will need to enter the code that will come to the address Email to activate.

Almost every subscriber using communication services has noticed more than once that money from the account begins to disappear too quickly. Most often this happens due to paid subscriptions automatically connected to your number, about which the subscriber is not notified. This may be an entertainment service or something like an alert signal.

To find the reason for the disappearance of funds from the account, it is recommended to first contact the operator or through the official website to find out all the details of your tariff plan, the offers and promotions offered by the operator, as well as the services that can be connected on your device. If you're not happy with an option you've found that you're paying for, you can disable it yourself, often without even leaving your home. It can be done different ways- depends on your TP. Remember that Tele2 is mobile operator Rostelecom, therefore, it is from the tariffs of the current operator that you can view the connection between your balance and connected services. In this article, we'll look at all the options. disconnecting a subscription to Rostelecom.

Checking Paid Subscriptions

If you notice a seemingly unreasonable disappearance of funds on your account, but do not know if paid features are tied to your number, you can check this using any of the following methods:

1. Dial a request *153# , and within a few minutes an SMS message will be sent to your phone, which will indicate the entire list of paid services that you use. In addition to the list of subscriptions, the message will indicate the amount of payment for each option and phone numbers, by calling which (free of charge), you can refuse a certain function. Most often, “Number identification”, “Number filtering” and “Cheerful horn” are automatically activated
2. If you are using other types of services from Rostelecom, for example, by home phone, television or the Internet, you can also find out the list of connected paid options in several ways: on the company's website through your personal account, in the service help desk, a free call to the number 8-800-100-08-00 or in the nearest one to you operator's cabin.

If you have already made sure that you really have services that you do not need, you can disconnect from them at any time.

Disabling Paid Subscriptions

With telephone communication, everything is simple: you order a text notification with a list of options active on your phone, and by calling the indicated numbers, order their deactivation. If you use other offers (Internet, landline phone and TV), then the disconnection process will take place a little differently. If you have internet access, go to personal account on the main portal of the company and there in the section " Service control» Select the option you wish to disable.

If you got through on 8-800-100-08-00, you can connect with a company employee and immediately find out the list and unsubscribe. In extreme cases, you can contact the operator's office, then you need to have a passport or a notarized power of attorney from the person with whom you signed the contract on using the provider's services.

Service rates

Many users do not mind at all paid subscriptions if they benefit or interest the person. However, in order to decide whether to activate them or not, people want to know the rates. Prices can be viewed - and it will be the most the best option- on the main portal of the operator.

It should be noted that the greater the distance of your region from the central regions, the more expensive it will be to use the company's offers. Prices can vary significantly, even within the same area, so be sure to indicate your location as clearly as possible to clarify payment. In your personal account you can see complete list services and their prices. based on 9 votes

To date, the number of active users of television services from Rostelecom has more than serious indicators, which, by the way, are only growing every day. The company managed to achieve such a level and such a demand among modern consumers for its position in the market, based on the quality of services provided, their cost, as well as systematic promotions and discounts, which, of course, also play a role and allow attracting large quantity potential clients.

And among the additional promotional offers from Rostelecom, the possibility of temporarily connecting paid TV channels for use for a certain time often slips. We want to talk about this issue today, having considered its main aspects and the possibilities of disabling paid channels.

Paid channels Rostelecom

Modern television has long been presented not in the form in which it was some 5-10 years ago. Today it is the ability to view the content that is really interesting to consumers, the ability to rewind, stop, record TV shows. This is the ability to connect additional television channels that broadcast only high-quality content in the highest resolution.

However, for such benefits, of course, subscribers are forced to pay home television providers. And Rostelecom, as the country's leading telecommunications operator, offers its subscribers a fairly extensive range of paid channels on a variety of topics to choose from.

As for the promotions and special offers that Rostelecom often offers for use by its subscribers, within their framework, customers are offered the opportunity to try out certain paid television channels for a certain period.

In order to connect paid channels, users should follow these steps:

1. Turn on the interactive television set-top box from Rostelecom and the TV.
2. Go to the console menu using the remote control remote control.
3. Go to the "Service Management" section of the menu.
4. Select the TV channel packages you are interested in or the individual channels you want to connect.
5. Accept the terms of connection.
6. Enjoy connected TV channels.

It is in this section that Rostelecom television users always have the opportunity to connect additional TV channel packages that are offered in a paid mode or on a promotional basis.

To perform the procedure for disabling active paid channels, Rostelecom subscribers must follow a similar procedure:

1. Turn on the TV and set-top box.
2. Go to the interactive TV menu.
3. Navigate to the Service Management directory.
4. Select the connected TV channel packages.
5. Click on the "Disable" button.
6. Save your changes.

It is important to always remember about additional packages that you have previously included. This can be argued by the fact that, for example, if you activated paid channels for a promotion without paying a subscription fee for them, when the promotion expires, this package will be automatically renewed, but in a paid mode. That is why keep track of all paid services that you activate, and if their trial period ends, do not forget to transfer them to a deactivated state.

Rostelecom provides its users with modern cable TV and the Internet, with the ability to connect new options. Huge opportunities for choice make the company a leader in the presented market. More and more users, in addition to standard packages, connect additional ones to diversify their leisure time. Of course, for most of the new packages provided, you need to pay a fee. Often used are additional channels of various thematic focus. Some of them are connected on a permanent basis, while others are introductory or temporary. Upon expiration trial version some decide to turn off paid Rostelecom channels on their TV.

The provider often provides its customers with promotional offers for connecting cable television for a certain period. Most often, such promotions are temporary in order to enable users to try certain additional options in action at a lower cost. In this way, users can decide if a certain list of options suits and likes them, and whether it is worth connecting it on a permanent basis.

TV Rostelecom has additional services, which can be found in several ways:

• contact the consultant of the company by phone;
• visit the office in person and consult with the manager;
• study current promotions and the possibility of connecting paid channels on the official website of the company.

The provider offers a package of channels, which may differ depending on the region of residence, and the amount of payment also varies. Packages differ, first of all, in their thematic content. Each client can choose the most suitable option for him - music, sports, children's programs; films and series.

After selecting the desired option, you need to connect it. It's easy to do, many prefer remote self-connection on the company's website in your personal account. The "Management" section contains all the available services of Rostelecom television. By connecting the selected option, the user must be aware that he also has the opportunity to temporarily disconnect or completely refuse on his own. Thus, you can view and test various functions, choosing the most appropriate and interesting option for yourself, both in terms of thematic content and payment.

How to disable a paid channel on Rostelecom in your account

By selecting one or more packages, the user makes a monthly payment. Sometimes this amount does not suit the user or there is a desire to disable one option in order to enable another. You can also deactivate yourself. To do this, you need to visit your personal account on the official website of the company.

To disable paid channels, you need to perform a series of actions that are almost the same as connecting additional services. Deactivation occurs as follows:

• you need to turn on the TV and set-top box to it;
• in the TV menu that opens, select the section called "Service Management";
• then you should select the services that you want to deactivate;
• it remains only to click on the "Disable" button and save these changes.

As you can see, the deactivation procedure is as simple as possible and accessible to everyone. By logging into your personal account, the provider's client can not only refuse the desired additional services, but also connect others. You do not need to call a consultant or call a master at home. If desired, you can deactivate the package by calling the company manager, who will help you complete the deactivation procedure.

It is possible to temporarily refuse the service, the blocking function is available. It happens that a person needs to leave, and paying for an option that you do not use is inappropriate. In this case, you can also temporarily block a certain package of TV channels in your personal account. It is important to know that temporary blocking has temporary limits.

It is useful to know how to disable channels on Rostelecom, because sometimes customers for a promotion connect for free. At the end of the promotional time, this option must be paid, and the amount of payment is added to the selected tariff. If after the end of the promotion the selected option is no longer used, then it must be deactivated in order not to make payments.