Forgot password on Skype. How to restore it? Skype account and password recovery

The need to restore Skype appears in many cases: accidental removal of the program, loss of registration data, switching to a new computer, updating Windows, and so on. The task itself is easy, but with some nuances.

Program recovery

To restore Skype you will need a PC with Internet access. First you need to download the distribution package from the official site Skype.com   . And here comes the first caveat. Owners of computers with OS from version Windows 8 and older will be offered to download an alternative client. Its feature is close integration with the operating system.

But many users will not like such Skype, so it’s better to choose the classic version. The link to its download is located on the download page, but closer to the end.

You don’t have to worry about how to restore Skype for free. You do not have to pay for access to the download, this also applies to using the application.

Skype setup   similar to installing other programs. Just follow the instructions, the procedure will take very little time. After that, the program shortcut will appear on the desktop. During the installation process, an error may occur stating that the latest version of the messenger is already installed. This means that Skype has not been deleted from the computer. In this case, you will have to uninstall it or return access to it.

Account Access Recovery

When the installation of the program is finished, you can proceed to restore access. To enter Skype you need a username and password. What to do if the data is lost?

To get started, open the messenger. At the bottom of the login form is the “Can’t Login?” Button, click on it. You will be redirected to the data recovery page. If you remember the login, then specify it, then select an account. The next page will ask you to enter a password. Click on "Forgot your password?"

- This is a modern program that provides an excellent opportunity for people from all over the world to communicate with each other for free. At the same time, you can not only hear the familiar voice of your interlocutor, but also see him. You can exchange instant text messages, photos and video files, as well as make new friends. Today, it is difficult to meet someone who would not use this program and did not have their own account in the Skype service. And so let's look at an example, possible password recovery methods and skype login   if you forgot it.

Skype login recovery is a common procedure

Very often, it so happens that several people use the same computer and each of them has his own account in the Skype system. In order for each of the users to have the opportunity to log into their account, they have to constantly exit the program, and then enter the password again. Also, in case of updating the program or when changing the working computer, you have to log in using a password. But what to do if you forgot your password and login? How to recover skype login   almost every user of Skype will think.

In order to start the password recovery procedure, click on the line “Can’t log in to your Skype account?”   which is located at the top of the login and password field. The program will automatically open the official Skype page in your browser. You will see an empty field in which you will need to enter the email address that was specified when registering your Skype account.

After you enter the address, press the button with the inscription   "Send". Within a few seconds, a letter containing a unique link will come to your mail. All that is required of you is to follow this link for 6 hours. You can use the manual recovery method or the active link, the choice is yours.

You can also use the temporary password recovery code in Skype. Using the token, you can enter the password manually. And again, do not forget that the code valid only 6 hours. After this period, you will have to send a restore request again. After you have done this operation or clicked on the link in automatic mode, you will be asked by the program to enter a new password and new login. Be sure to remember the new password so that in the future again you will not be in a similar situation. If the operation was successful, a notification will appear on the screen that you can now log in to Skype with a new password.

Sometimes it happens that a letter with a code recovery ends up in a non-incoming email folder, but in a spam folder. How to recover the password in Skype using e-mail, now you know and will be able to independently get out of this situation.

Restore Skype without mail

There are situations in which to enter the mail, which was indicated when registering Skype, it is also impossible what to do in this case,   how to recover skype without mail   ? There is also an answer to this question. Before writing to the technical support service, try the following procedure, it is likely that the system remembers your personal data for entering Skype. So, in the top Skype menu, click on Skype, then -   "Personal data", Further "Edit my details ...".   Information will appear to your left that contains personal information. At the very top click "Control". After that, the page will open, and go to the item "Contact details", the email address must be indicated there. After that, knowing your email address, we perform the above password recovery operation using email and an entrusted link.

It’s not uncommon   when you do not remember the password from skype and the password from e-mail.   In such a situation, it remains only write to technical support. You can send a letter requesting a password reset here: https: //support.skype.com/en/support_request?

However, before making a recovery request, think carefully about what information can identify you. For example, contact names, the number of friends in the contact list, payments that you made and other similar information. If the technical support staff considers the information provided by you reliable and sufficient for your identification, they will send you detailed instructions on how to restore Skype on your laptop or computer. If, however, you did not succeed with password recovery, there is no other option but to create a new account and try to be a little more careful in the future. Try in your new account to create a password and login that will be associated with something, in this case, you will not be able to forget it and you will no longer find yourself in such a difficult situation.

Unfortunately, this sometimes happens - I forgot my password on Skype. This usually happens when you have not used Skype for a long time or reinstalled the system, and the password is not recorded. What to do in this case?

Skype will help you recover your lost password. To do this, you need to do a few simple operations:

New Skype \u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d


  \u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d Old Skype \u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d\u003d 1. Open Skype itself, i.e. click on the program shortcut on the desktop.

  2. Click on the link “Forgot your password?”. At the same time, you must be connected to the Internet!

  3. We get to the site of Skype. Here you need to indicate the email address that you specified when registering on Skype. Next, click the "Submit" button.

  If it happened that you forgot your email address, then click on the link “You can’t remember the email address.” mail? ”And then follow the instructions on the Skype website.

4. After you have indicated your email address and clicked on the “Submit” button, check your inbox. Maybe not right away, but there will come a letter from Skype with this content:

  Click on the “time code” link and you will again be taken to the Skype website. If this link doesn’t work (it wasn’t in my memory) - click on the link “enter the code manually” and enter the code manually (underlined in red).

  If you have several logins, select the one to which you forgot the password from the drop-down list. If you have one login, then it will be selected and you only need to enter a new password.

6. When the login is selected, windows will appear for entering a new password.

Enter the new password in the "New Password" box and re-enter the new password in the "Repeat Password" box. Now click on the button “Change Password and Log in to Skype”.

If suddenly windows for entering a new password do not appear, this means that the ability to display Java scripts is disabled in your browser (Internet Explorer, Opera, FireFox, etc.).
  In this case, either enable this feature in your browser (see how to do it here:) or install another browser and repeat the password recovery procedure from the beginning.

  This completes the password change procedure.

Almost every user at least from time to time was faced with the task of restoring access to an account. Most often, the data required for entry is simply forgotten, but sometimes it can be dumped or stolen by ill-wishers. In the end, the cause of the problem is not so important, the main thing is to quickly fix it. Directly in this article we will talk about how to recover a password on Skype.

Not much time has passed since the release of the completely redesigned Skype application for PC, but many have already managed to upgrade and start using it actively. The method of password recovery in the G8 depends on whether you previously indicated in your account any additional information - contact phone number or email address. If this information is available, the procedure for resuming access will take a matter of minutes, otherwise you will have to make a little more effort.

First of all, consider a more positive option, which implies that you have contact information that can be used to reset the password.

1. Launch Skype and select the account whose access you want to recover, or if it is not in the list of options, click “Another account”.



2. Next, you will be prompted to enter the password for the account or (if it was not saved in the program), first specify the login. In any case, at this stage, you must click on the link "Forgot your password?".



3. On the page   enter the characters shown in the image, and then click on the button "Further".



4. Now you need to select the option “Verification of identity”. To do this, you can request a code in SMS to the phone number associated with the Skype account, or to the email associated with the account (this option is not always available). Set the marker opposite the corresponding item and click on the activated button "Further".

   

   If you do not have access to the number and mail or they simply were not indicated in the profile, select the appropriate option - “I do not have this data”press "Further"   and go to the first paragraph "Option 2"   this section of the article.

5. If you have chosen a telephone as a means of confirmation, enter the last four digits of the number in the next window and press Send Code.

   

   After receiving SMS, enter the code in the field provided for this and click "Further".

   

   Confirmation via e-mail is carried out in the same way: indicate the address of the box, click Send Code, open the letter received from Microsoft support, copy the code from it, and enter it in the appropriate field. To go to the next step, press "Further".

6. After confirming your identity, you will be on the page Password Reset. Create a new code combination and enter it twice in the fields specially designed for this, then click "Further".



7. After verifying that the password has been changed and access to your Skype account has been restored, click "Further".



8. Immediately after that, you will be asked to log in to Skype, first specifying the username and clicking "Further",

   

   and then entering the updated code combination and clicking on the button "Entrance".



9. After successful authorization in the application, the procedure for recovering the password from the account can be considered completed.



As you may have noticed, restoring the code combination required to enter Skype is a rather simple task. However, this statement is true only if your account has additional contact information such as a phone number or email address. In this case, all actions will be performed directly in the program interface and will not take much time. But what if you can’t verify your identity due to the lack of these data? Read on.

In the same cases, if you did not attach a mobile phone number or email address to your Skype account, or you lost access to them, the password recovery procedure will be somewhat more complicated, but still implemented.

1. Follow steps 1-4 described in the previous part of the article, but at the stage “Verification of identity”   check the box next to “I do not have this data”, and then select with the mouse and copy the link provided in the description.



2. Open any browser and paste the copied URL into the search bar, then click "ENTER"   or search button.



3. Once on the page "Account recovery", in the first field, enter the mailbox address, phone number or your Skype name. Since there is neither the first nor the second in the case under consideration, indicate directly the Skype login. The second field should indicate Contact Emaildifferent from the one that needs to be restored. That is, it must be a box that is not tied to a Microsoft account. Naturally, you must have access to it.



4. The next step is to enter the characters indicated on the image and press the button "Further".



5. Now you will be asked to confirm the email specified in the second field.

   

   Go into this mailbox, find there and open an incoming letter from Microsoft, copy the specified in it "Security code".

   

   Enter it in the appropriate field on the previous page and click "Confirm".



6. Next, you need to answer a number of questions. These fields are required:
   • "Surname";
   • "Name";
   • "Date of Birth".

   

   The following trinity can be ignored:

   • "A country…";
   • "Administrative District";
   • "Postcode".

   

   Having specified the necessary information, click on the button "Further".

7. On the next page, if possible, you need to fill in a few more fields:
   

   Note:   If you remember more than two old passwords from the accounts that we are currently recovering, click on the active link "Add another password".

   

8. Once on the next page, don't be alarmed. The fields presented here are optional. And yet, if there is such an opportunity, for the effectiveness of the recovery procedure, specify the email addresses to which you recently sent letters from a mailbox tied to Skype and your Microsoft account, as well as the subject of these letters. After entering this information or ignoring, click on the button "Further".



9. The final stage of account recovery is to provide basic, general information about your Skype account. And here it is written in plain text - "If you do not know the answer, try to guess." So, if possible, indicate (or guess) the following data:
   • skype name (login);
   • the email address your account is registered to
   • names and / or logins of three users from your contact list in the application.
   • note if you paid previously for any additional services on Skype.

   Note:In the penultimate block (names of contact persons) in different fields you can specify the login and name of the same user, if you know this information.

   

   Providing as much personal data as possible, or at least trying to do it, click "Further".

10. The information that you entered in each of the previous steps will be sent to Microsoft Technical Support for verification. Within 24 hours (although this usually happens almost immediately), an email will be sent to your email address with the message about the result of the recovery procedure. The same box will be indicated in the description under the notification "Information sent".

    

    Click "OK"   and go to the mail, find there a letter from Microsoft support. If in his subject, and at the same time in the content, confirmation and restoration of the account is reported, simply click on the link provided in it to reset the password. If the account is not verified (this is possible), return to the first step of this instruction and go through the recovery procedure again, but this time try to remember and provide as much personal information as possible.



11. Before proceeding with resetting the code combination for entering Skype, you must confirm your Microsoft account, the email address of which was indicated in the incoming letter. Enter it in the appropriate field and click "Further".



12. Now enter the new password twice and click again "Further".



13. From this moment, your account will be restored, and the password necessary to access it will be changed. Click the button again "Further"   to continue.



14. Log in to your updated Microsoft account by entering your email again and clicking "Further",

    

    and then entering the password and clicking on "Entrance".



15. Familiar with "General Information About Your Account", you can go directly to Skype.



16. Launch the program and in its welcome window select the account you want to log into, or add a new one.



17. Enter the changed password and click on the button "Entrance".



18. Congratulations, access to Skype has been restored.



In the absence of any contact information with which you can reset the code combination necessary for entering, it is quite difficult to recover the password from Skype. And yet, if you have at least some information about your account and are ready to carefully follow the instructions provided by us, there should not be any problems with resuming access to your account.

Password recovery in Skype 7 and below

Classic Skype is much more popular than its updated counterpart, and this is understood even by the development company, which agreed not to stop supporting the old version. Password recovery in the "seven" is carried out practically according to the same algorithm as in the "new" considered above, however, due to significant differences in the interface, there are several nuances worthy of a detailed consideration.

Option 1: By number or mail

So, if you have a mobile phone number and / or email address attached to your Skype account, to restore the code combination, you must do the following:

1. Since you know the login from your Skype account, specify it when you first start the program. Next, when you need to enter a password, click on the link marked in the image below.



2. "Further".



3. Choose the option of confirming your identity - email or phone number (depending on which of this is tied to your account and what you now have access to). In the case of a mailbox, you will need to enter its address, for the number you must specify its last four digits. Whichever option you choose, having decided and confirmed it, click on the button Send Code.



4. Further, depending on how you have verified your identity, find an e-mail from Microsoft or SMS in the phone. Copy or rewrite the received code, indicate it in the field provided for this, and then click "Further".



5. Once on the page Password Reset, enter the new combination twice, and then go "Further".



6. After confirming the successful recovery of the account and changing the password from it, click again "Further".



7. Enter the updated code combination and execute "Entrance"   on skype

   

   after which you will be greeted by the main program window.



As expected, the password recovery procedure in the seventh version of Skype does not cause any difficulties, provided that you have the ability to reset the password, that is, you have access to the phone or mail that are associated with the account.

Option 2: Without contact details

Much more complicated, but still feasible, is the procedure to restore access to your Skype account when you do not have contact information - neither a phone number, nor mail. However, in this case, the algorithm of actions does not differ from what we examined above on the example of the eighth version of the program, so just briefly describe what needs to be done.

1. After launching Skype, click on the link located in the lower left corner “Can't come in?”.



2. "Fix Skype Login Issues"where you need to click on the link “I don’t remember the username or password ...”.



3. Next click on the link "reset the password"opposite the point “I forgot Skype password”.



4. Enter the email address associated with the account, and then the characters indicated in the image. Click on the button “Next to continue”.



5. On the page with a request to verify your identity, check the box next to “I do not have this data”.



6. You will be redirected to the page . If this does not happen automatically, use.



7. Next, follow steps No. 3-18 from the section of the article, its second part “Option 2: Without contact details”. For easy navigation, use the content on the right.



Carefully following the instructions we have proposed, you can restore your password and access to your account in the old version of Skype even if you do not have access to your phone and email or you simply did not enter them in your account.

Skype mobile version

The Skype application, which can be installed on smartphones with the operating system and served as the basis for his older brother - an updated version for the desktop. Their interface is almost identical and differs only in the orientation and arrangement of some elements. That is why we will only briefly consider how to solve the problem voiced in the topic of this article from a mobile device.

Option 1: By number or mail

If you have access to an email or phone whose number is associated with your Skype and / or Microsoft account, do the following to reset your password:

1. Launch the application and select in its main window the account whose code combination you want to recover,

   

   or specify a username if this data has not been saved before.



2. Next, at the password entry stage, click on the link familiar from the previous methods "Forgot your password?".



3. Enter the characters shown in the image and click "Further".



4. Determine how you verify your identity — mail or phone number.



5. Depending on the chosen option, specify the mailbox address or the last four digits of the mobile number. Get the code in the letter or SMS, copy it and paste into the appropriate field.



6. Next, follow steps No. 6-9 of the same part of the first section of this article - "Password recovery in Skype 8".

Option 2: Without contact details

Now just as briefly consider how to recover the code combination from your Skype account, provided that you do not have any contact information.

1. Follow steps 1-3 above. At the stage of verification of identity, mark the last option in the list of available - “I do not have this data”.



2. Copy the link provided in the notification, first selecting it with a long tap, and then selecting the corresponding item in the menu that appears.



3. Open a browser, go to its home page or search bar.

   

   In the same way as in the previous step, hold your finger on the input field. In the menu that appears, select Paste.

   

   Together with the text insertion, a virtual keyboard will be opened, on which you should press the enter button - analog "ENTER".



4. You will be on the page "Account Recovery". The further algorithm of actions is no different from what we considered in the version of the same name ( “No contact details”) of the first part of the current article - “Password recovery in Skype 8 and higher”. Therefore, simply repeat steps No. 3-18, carefully following the instructions outlined by us.



Due to the fact that modern Skype for a computer and its mobile version are very similar, the password recovery procedure in any of them is performed almost identically. The only difference is in positioning - horizontal and vertical, respectively.

Conclusion

This concludes, we have examined in detail all the options for password recovery in Skype, which are effective even, it would seem, in completely hopeless situations. Regardless of which version of the program you are using - old, new or their mobile counterpart, you can return access to your account without any problems.

If you try to log in to your Skype account, you may experience an invalid username or password problem. There are many reasons that can lead to this problem, and it can be anything from entering an incorrect username and / or password to hacking or blocking an account. In such cases, the best way to regain access to your account is to reset the password. Below are detailed instructions that will help in restoring your Skype account in just a couple of minutes.

Follow the steps below to log in to your Skype account:

1. Go to the Skype login page and click on the link “Can’t login?” (As in the picture below). After that a new window will open. Or go to https://a.login.skype.com/diagnostics.

   

2. In the next window, you will need to specify your Skype ID (email, login or phone number). Click Continue as soon as you enter your Skype ID.

   

3. In the window that appears, click on the "Reset Password" button.

   

4. You will be redirected to the next page where you will be asked to select any of the options to continue the process: I do not remember my password; I know my password, but I can’t enter; I think someone else is using my Microsoft account. Select the appropriate option and click "Next".

   

5. Then enter the user ID (if it is not displayed) and the captcha shown in the field. When everything is ready click “Next” to continue.

   

6. In the next window, you will need to choose one of three options for receiving a security code: an email to your email; SMS message to your phone number ******** 76; and the option “I do not have this data”. In case you have chosen an e-mail or phone number, click "Send code" and the security code will come to your phone or e-mail. You will need to insert this very code in a new window that appears.

   

   

7. In this new window that appears, enter the security code and click "Next" to continue.

   

8. You will be redirected to the password reset page. On this page you will need to come up with a new password and click “Next” to access your account.

   

Note!When choosing the third option, “I do not have this data”   (Step 4), you will be redirected to another page, asking for an alternative identifier to receive the code. Paste the received code into the required field and confirm it. A special form will appear that you will need to fill out and submit. If Skype confirms that you are the true owner of your account, it sounds a little strange, but all for security reasons. Since Skype does not know exactly who is trying to enter, the true owner or impostor. You will be allowed access to your Skype account.

For any other questions or requests that are related to your Skype account, do not hesitate to contact Skype support for assistance.

What to do if you don’t remember anything at all?

How to recover your Skype account if you forget your password, username, phone number and email address

To enter your Skype profile, if you don’t remember anything at all, neither a password with a login, nor an email or phone number, in this case you need to recover your lost Skype credentials. To do this, go to the address below:
  https://support.microsoft.com/en-us/help/13811/microsoft-account-doesnt-exist.

How to recover a suspended Skype account

Skype uses the Usage Policy (FUP), which must be followed, and Skype has all the rights to suspend an account. In fact, someone uses the wrong password after a certain time, then the application will temporarily block the account. This is for security reasons. Skype protects your account from any unauthorized access. Also, if you have not logged in to your account for a long time (1, 2, or 5 years), it may become inactive. To recover a suspended Skype account, follow the three-step instructions below.

Find out detailed instructions on how to register on Skype on a laptop, from a new article -

When you finish restoring your Skype profile, you must follow the “Use Policy” (FUP) to avoid any problems in the future.

Important!   To restore your Skype account, you can also use Skype customer support by phone.

Video - How to recover Skype username and password